40 hours

Bristol Hospital Group•Bristol, CT

About The Position

The Physical Therapy Aide assists with routine aspects of physical therapy treatments and procedures predetermined by and performed under the direction of a Registered Physical Therapist. The role also supports department paperwork and projects, provides reception, scheduling, and registration services for outpatient Rehab Dynamics locations, collects copayments, and assists therapists with patient care and workflow. The aide helps maintain smooth daily clinic operations and patient flow, communicates patient updates and unusual developments to therapists, and supports patient setup, exercise programs, cleaning, and equipment maintenance. The position requires effective communication with patients, therapists, coworkers, and other customers, as well as the ability to prioritize multiple tasks with minimal supervision.

Requirements

High school diploma or GED.
Good interpersonal and communication skills.
Good clerical and office skills.
Ability to read, comprehend, and carry out written and oral instructions.
Basic math skills.
Physical agility, including prolonged walking and mobility within the hospital setting, sitting, prolonged standing, kneeling, bending, twisting, reaching, and looking at a computer monitor during the workday.
Ability to lift more than 50 pounds 40 times daily and less than 50 pounds 50 times daily.
Ability to verbalize so that the average person can comprehend.

Responsibilities

Provide clerical and secretarial support, including processing routine departmental paperwork and posting daily schedules.
Answer incoming calls, take and relay messages, and schedule patient appointments.
Maintain current inventory for outside vendors on a bi-monthly basis.
Obtain insurance information and required signatures from new patients.
Fax reports and patient referrals while maintaining patient confidentiality.
Collect and document copayments from appropriate clients.
Keep physical therapists informed of patients’ condition before, during, and after treatment, and bring unusual developments to their attention.
Communicate clearly and respectfully with patients, therapists, and coworkers, and ask therapists for assistance when needed.
Complete daily cleaning duties, maintain laundry supplies, clean and maintain equipment, report equipment malfunctions, and contact the laundry department about delivery problems.
Set up patients with hot packs, cold packs, and exercise equipment; ensure proper towel and pillowcase layering, provide a safety call bell, check on patients periodically, set a timer, and notify the therapist when setup is complete.
Clean clinical areas promptly after treatment sessions.
Maintain patient flow by monitoring appointment times and arrivals, independently checking for patient arrivals, and communicating schedule changes to the appropriate therapist.
Manage and prioritize daily duties with minimal supervision and seek or accept assistance when needed.
Record exercise repetitions, sets, weights, and tolerated time; use techniques taught in the in-house training program; monitor patients during exercise; and communicate difficulty levels or suggested regimen changes to the therapist.
Perform additional related duties and tasks as assigned.