Physical Therapist Center Director

Concentra•Fort Myers, FL

15d•Onsite

About The Position

The Physical Therapist Center Director provides direct rehabilitative care to patients with disabilities, injuries, and diseases while supervising and leading therapy staff within a Concentra center. The role aligns care with Concentra Medical Centers’ Injury Process Management approach, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The director spends all working time in the center providing patient care and leading by example, with a focus on clinical quality, patient experience, safety, efficient workflows, and business outcomes. The position also oversees clinical performance and staffing, develops colleagues throughout their employment lifecycle, supports center financial planning, and maintains relationships with clients, employers, referral sources, and payers. The posting lists a $30,000 recruitment bonus, eligibility for monthly and quarterly bonuses, and relocation assistance and a housing stipend as available.

Requirements

Bachelor of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university.
Meet the licensure requirements of the applicable jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrate Concentra core competencies: service mentality, attention to detail, sense of urgency, initiative, and flexibility.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Demonstrated outstanding clinical knowledge of physical and occupational therapy services.
Demonstrated dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrated interest in leading therapy staff.
Demonstrated leadership qualities and administrative abilities relevant to the role.
Excellent communication skills and the ability to exercise sound judgment, make decisions, and motivate employees.

Responsibilities

Spend 100% of working time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
Manage key clinical center metrics related to quality outcomes and hold therapists accountable.
Consistently demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows support patient capture, referral processing, and scheduling.
Execute therapy plans with a focus on early intervention and same-day evaluation.
Create a professional, collaborative work environment that promotes teamwork, quality, outcomes, and patient safety.
Work with DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through routine communications and engagement.
Use clinical systems effectively for documentation, coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable state practice acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with COD and CMD to improve quality, patient safety, and outlier management, and support center development and growth.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values for center colleagues.
Develop staff therapists and PTSS throughout the talent lifecycle.
Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
Lead collaboration within CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes to support the annual business plan.
Promote center initiatives and workflows consistent with those in other centers.
Provide input to the center budget and key business metrics.
Perform other duties and responsibilities as assigned or as business needs change.

Benefits

$30,000 recruitment bonus and eligibility for monthly and quarterly bonuses.
Relocation assistance and housing stipend available.
Generous paid time off (PTO).
Paid holidays.
Paid sick/EID days.
Set schedule.
Flexible per diem opportunities.
Medical and prescription plans.
Basic and enhanced dental and vision plans.
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance.
LifeWorks employee assistance program.
Company-funded HSA.
Short-term disability.
Pre-tax health care and dependent care spending accounts (FSA).
Training in Concentra’s occupational medicine process management model.
Medical Experts Panel (MEP).
Concentra CEU courses.
New hire learning program.
Occupational Health University.
Leadership development program.
Manual therapy certification.
Yearly CEU stipend and CEU time.
Tuition reimbursement.
Professional On-demand Learning Modules.
Malpractice insurance.
Advancement opportunities locally and nationally.
Traditional and Roth 401(k) with employer match.
Competitive salary.
Colleague referral bonus program.
Colleague discount program.
Life insurance and disability coverage.
Incentive/RVU bonus.
Commuter benefits.
Identity theft services.
Company-paid long-term disability.