Physical Therapist Center Therapy Director

Concentra • Los Angeles, CA

7d • $95,000 - $125,000 • Onsite

About The Position

The Center Therapy Director provides direct rehabilitative care for patients with disabilities, injuries, and diseases while performing supervisory duties within a Concentra center. The role aligns care with Concentra Medical Centers’ Injury Process Management approach, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The director leads by example in patient care, develops and supports therapy staff, maintains clinical quality and compliance, and contributes to center operations and business outcomes.

The position spends 100% of its time in a center providing direct patient care. It requires close collaboration with center leadership and colleagues to improve clinical outcomes, patient and client experience, safety, workflows, staffing, and business performance. Compensation includes a state-dependent annual base salary range of $95,000 to $125,000 and an annual stipend of $12,000. The posting also notes potential recruitment, monthly, quarterly, and incentive/RVU bonuses.

Requirements

• Bachelor of Science or advanced degree in Physical Therapy, including a Doctor of Physical Therapy, from an accredited college or university.
• Meet licensure requirements of the jurisdiction.
• Customarily at least two years of demonstrated clinical experience.
• Demonstrate Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Use logic to identify key facts, explore alternatives, make decisions, and propose quality solutions.
• Demonstrate outstanding customer service and tact and professionalism when dealing with people.
• Handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
• Demonstrate outstanding clinical knowledge of physical and occupational therapy services.
• Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
• Demonstrate interest in leading therapy staff.
• Demonstrate leadership qualities and administrative abilities relevant to the job responsibilities.
• Demonstrate excellent communication skills and the ability to exercise sound judgment, make decisions, and motivate employees.

Responsibilities

• Provide direct patient care in the center and lead by example to create an exceptional patient experience.
• Manage clinical center metrics related to quality outcomes and hold therapists accountable for performance.
• Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
• Manage clinical outcomes and address outlier cases with staff therapists.
• Ensure clinical workflows support patient capture, referral processing, and scheduling.
• Execute therapy plans with a focus on early intervention and same-day evaluation.
• Create a professional, collaborative work environment that promotes teamwork, quality, outcomes, and patient safety.
• Work with the DTO to identify clinical improvement opportunities.
• Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
• Use clinical systems effectively for documentation, coding, charge capture, and follow-through on patient care orders.
• Ensure compliance with state practice acts, rules and regulations, and workers’ compensation regulations.
• Drive patient and client experience and satisfaction metrics.
• Participate in CLT meetings with the COD and CMD to improve quality, patient safety, and outlier management, and to support center development and growth.
• Maintain relationships with center clients and payers and respond to requests within 24 hours.
• Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
• Promote and exemplify Orange Book values for center colleagues.
• Develop staff therapists and PTSS throughout the talent life cycle.
• Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
• Lead collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
• Understand and provide input on center financial drivers and outcomes, including GRV, PI, new injuries, and TAT, to support the annual business plan.
• Promote center initiatives and workflows consistent with those of other centers.
• Provide input on the center budget and key business metrics.

Benefits

• Generous paid time off (PTO)
• Paid holidays
• Paid sick/EID days
• Set schedule
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax health care and dependent care spending accounts
• Training in Concentra’s occupational medicine process management model
• Medical experts panel (MEP)
• Concentra CME courses
• New hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CME stipend and CME time
• Tuition reimbursement
• Professional On-demand Learning Modules
• Malpractice insurance
• Opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance and disability coverage
• Relocation assistance when applicable
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability
• Potential recruitment bonus up to $15,000
• Monthly and quarterly bonus incentives
• Annual stipend of $12,000

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level