Physical Security Officer

HomeTrust Bank•Asheville, NC

About The Position

The Physical Security Officer is HomeTrust Bank’s Physical Security leader, responsible for developing and implementing the enterprise strategy to identify and mitigate physical security and crime risk, maintain continuity of security operations, and safeguard the organization’s people, assets, and facilities. The position provides oversight of critical physical security programs, including access control, guard force staffing, video surveillance, threat management, and enterprise risk mitigation. It also leads the maturity and continuous improvement of the Corporate Security Program and provides guidance to employees and senior leadership on physical security and criminal matters. The role works with internal stakeholders, law enforcement, industry peers, vendors, and business partners to monitor threats, investigate incidents, plan and assess security controls, and ensure physical security concerns are addressed across bank locations and facilities. It develops security awareness and training programs, supports security budgets and vendor management, and provides regular briefings and assessments to senior leadership. The position also ensures adherence to applicable corporate policies, regulations, and laws, including relevant banking compliance requirements. The job operates in a professional office environment and routinely uses standard office equipment. Travel of up to 50% may be required. Physical requirements include reaching, sifting, lifting up to 25 pounds, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing, as well as close and distance vision and the ability to adjust focus.

Requirements

Bachelor’s degree in Criminal Justice, or equivalent training with experience or a combination of education and relevant experience.
10+ years of proven experience leading and managing physical security, including threat and vulnerability assessments, mitigation strategies, major event planning, executive protection, and workplace violence in a multi-location organization.
8+ years of experience with crisis management, emergency preparedness planning, and business continuity, including demonstrated incident response and de-escalation capability.
5+ years of leadership experience and ability to establish credibility as a business partner at all levels within a matrix organization and exert influence.
Proven blend of business acumen, independent judgment, technical expertise, and leadership skills.
Strong observational and problem-solving skills.
Good verbal and written communication skills.
Ability to remain calm and effective under pressure.
Ability to manage rapidly changing priorities with urgency and professionalism.
Ability to develop and provide effective, engaging security training materials for team members and business partners.
Ability to measure and report program effectiveness and success using KPIs and metrics.
Experience building or managing a comprehensive physical security program.
Experience working across multiple subject areas and geographies and with various security technologies and integrators.
Ability to direct, motivate, and empower others toward company goals while efficiently allocating resources across multiple functions.
Ability to address emerging threats, trends, and opportunities and develop a roadmap for Security preparedness.
Proficiency in Microsoft Office products.

Nice To Haves

Prior experience in physical security in banking or financial services.

Responsibilities

Analyze and deploy technology solutions and security management strategies, methodologies, and best practices to safeguard personnel and organizational assets.
Develop, implement, and maintain bank-wide security processes and procedures for regulatory compliance, incident response, and liability reduction.
Analyze and report on the effectiveness of security programs, strategies, countermeasures, and critical incident response; consult with senior leadership about policies and controls.
Serve as the subject matter expert and oversee, deliver, manage, and maintain physical security programs, including access control, guard force staffing, and video surveillance.
Lead first response and threat management efforts.
Lead Corporate Security Program maturity and continuous improvement, including technical physical security governance, centralized guard force oversight, and a layered risk-based approach to physical security and crime risk mitigation.
Develop security awareness materials for employees and other pertinent audiences.
Develop, implement, and lead active aggressor and workplace violence deterrence and training programs.
Provide security guidance and expertise to employees and senior leadership on physical security and criminal matters.
Mitigate workplace violence through intelligence collection, policy development, and coordination with internal business partners.
Collaborate with law enforcement, industry peers, and related organizations to monitor emerging threats and develop mitigation strategies.
Monitor, assess, and report security threats that may affect operations.
Collaborate with HR and other business partners on investigations involving security policy violations, incidents, workplace violence threats, loss prevention, property loss, or reputational security matters; ensure proper reporting and evidence handling and retention.
Provide security briefings and threat, vulnerability, and intelligence assessments to senior leadership; support safe events, community engagements, and in-person training as appropriate.
Develop, implement, and deliver recurring retraining to support compliance with physical security regulations, including those of DHS and CISA.
Partner with Real Estate, Facilities, and other stakeholders from project inception through system design and acceptance testing for facility planning, construction, and remodeling.
Develop, implement, and monitor recurring risk assessments and security reviews of all locations, including remediation activities.
Develop and maintain relationships with internal stakeholders and local, state, and federal law enforcement agencies.
Select and manage security and surveillance system vendors, conduct regular business reviews, and conduct periodic RFPs to assess performance and cost effectiveness.
Develop and manage Security budgets.
Maintain confidentiality and security of sensitive information.
Adhere to corporate policies and procedures and applicable federal and state regulations and laws.
Complete mandatory annual compliance training.
Follow applicable regulatory requirements, including BSA, AML, CIP, OFAC, lending, consumer compliance, and fair lending requirements, to help identify and deter unlawful activities.
Perform other duties and special projects as assigned.