Physical Security Officer

HomeTrust Bank•Asheville, NC

About The Position

The Physical Security Officer is HomeTrust Bank’s physical security leader, responsible for developing and implementing an enterprise strategy to identify and mitigate physical security and crime risks, maintain continuity of security operations, and safeguard people, assets, and facilities. The role leads the development, delivery, oversight, and continuous improvement of the bank’s physical security programs, including access control, guard force operations, video surveillance, threat management, workplace violence prevention, and incident response. It also advises employees and senior leadership, provides security briefings and training, and coordinates with internal partners, law enforcement, vendors, and industry organizations. The officer partners with Real Estate, Facilities, and other teams on facility planning, construction, remodeling, system design, and acceptance testing. The role establishes and monitors risk assessments and security reviews across locations, manages security vendors and budgets, and assesses program performance through reporting, KPIs, and metrics. The position operates in a professional office environment, uses standard office equipment, and may require travel up to 50%.

Requirements

  • Bachelor’s degree in Criminal Justice, equivalent training with experience, or a combination of education and relevant experience.
  • 10 or more years of proven experience leading and managing physical security, including threat and vulnerability assessments, mitigation strategies, major-event planning, executive protection, and workplace violence in a multi-location organization.
  • 8 or more years of experience in crisis management, emergency-preparedness planning, and business continuity, with demonstrated incident-response and de-escalation capability.
  • 5 or more years of leadership experience and ability to establish credibility and influence as a business partner at all levels of a matrix organization.
  • A blend of business acumen, independent judgment, technical expertise, and leadership skills.
  • Strong observational and problem-solving skills.
  • Good verbal and written communication skills.
  • Ability to remain calm and effective under pressure and manage rapidly changing priorities with urgency and professionalism.
  • Ability to develop effective, engaging security training materials for team members and business partners.
  • Ability to measure and report program effectiveness and success using KPIs and metrics.
  • Experience building or managing a comprehensive physical security program.
  • Experience working across multiple subject areas and geographies and with a range of security technologies and integrators.
  • Ability to direct, motivate, and empower others toward company goals and allocate resources efficiently across multiple functions.
  • Ability to address emerging threats, trends, and opportunities and develop a Security roadmap for responding to them.
  • Proficiency in Microsoft Office products.
  • Ability to travel up to 50%.
  • Ability to meet the role’s physical demands, including reaching, shifting, lifting up to 25 pounds, finger dexterity, grasping, feeling, repetitive motions, talking, hearing, and communicating accurate information; the role also requires close and distance vision and the ability to adjust focus.

Nice To Haves

  • Prior physical security experience in banking or financial services.

Responsibilities

  • Analyze and deploy technology solutions and security-management strategies to safeguard personnel and organizational assets.
  • Develop, implement, and maintain bank-wide security processes and procedures that support regulatory compliance, incident response, and liability reduction.
  • Analyze and report on the effectiveness of security programs, strategies, countermeasures, and critical incident response; advise senior leadership on appropriate policies and controls.
  • Oversee and manage enterprise physical security programs, including access control, guard force staffing, video surveillance, and related risk-mitigation programs.
  • Lead first response and threat-management efforts.
  • Lead the maturity and continuous improvement of the Corporate Security Program, including technical security governance, centralized oversight of guard force operations, and layered, risk-based security controls.
  • Develop security awareness materials and deliver active-aggressor and workplace-violence deterrence and training programs.
  • Provide security guidance and expertise to employees and senior leaders on physical security and criminal matters.
  • Mitigate workplace violence through intelligence collection, policy development, and coordination with internal business partners.
  • Collaborate with law enforcement, industry peers, and related organizations to monitor threats and develop mitigation strategies.
  • Monitor, assess, and report security threats that may affect operations.
  • Coordinate investigations with HR and other business partners involving security policy violations, incidents, workplace-violence threats, loss prevention, property loss, or reputational security matters; ensure appropriate reporting, evidence custody, surveillance retention, and stakeholder and law-enforcement communications.
  • Provide regular security briefings and threat, vulnerability, and intelligence assessments to senior leadership.
  • Support safe events, community engagements, and in-person training activities as appropriate.
  • Develop, implement, and deliver recurring retraining to support compliance with applicable physical security regulations, including DHS and CISA requirements.
  • Partner with Real Estate, Facilities, and other teams from project inception through design and acceptance testing for facility planning, construction, and remodeling to address physical security and crime-risk concerns.
  • Establish and monitor recurring risk assessments and security reviews for all locations, including resulting remediation activities.
  • Develop and maintain relationships with internal stakeholders and local, state, and federal law-enforcement agencies and others.
  • Select and manage security and surveillance vendors, conduct business reviews and periodic RFPs, and ensure service performance and cost effectiveness.
  • Develop and manage security budgets.
  • Maintain confidentiality and security of sensitive information and comply with corporate policies, procedures, laws, and regulations.
  • Complete mandatory annual compliance training and follow applicable BSA, AML, CIP, OFAC, lending, and consumer-compliance requirements to assist in identifying and deterring unlawful activity.
  • Perform other duties and special projects as assigned.
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