Photo Port Supervisor

Ripley Entertainment IncToronto, ON
Onsite

About The Position

Photo Port is a fun and fast paced environment here at Ripley’s Aquarium of Canada. Photo Port Supervisors provide world class Guest Service to all our Guests here at Ripley’s Aquarium of Canada. Reporting to the Photo Port Manager, The Supervisor will oversee the daily operation of the department. This is a great opportunity to gain and develop Leadership experience at Toronto’s number one tourist attraction! Please remember that due to the nature of our business, we work when others play in an attraction that is open 365 days of the year! You will be expected to be regularly available to work any shift during, before or after these hours of operation.

Requirements

  • Exemplary punctuality and time keeping skills.
  • Ability to keep a positive attitude in a fast-paced environment.
  • Ability to multi-task and communicate effectively is essential.
  • Available to work a flexible schedule, that includes evenings, weekends and holidays. Must be available to work a minimum of four shifts a week.
  • Reliable, with high integrity and strong work ethic.
  • Eye for detail and accuracy.
  • Ability to work as part of a team.
  • Proactive organizational skills.
  • Ability to lift up to 50lbs and to bend, kneel, squat, twist and turn for proper photos documentation.
  • Able to stand for extended periods of time.
  • Outgoing, friendly, and Guest oriented!
  • Full G license.
  • Comfortable working at heights with ladders or specialized equipment.

Responsibilities

  • Organize Associate positions by creating daily schedule and ensuring they perform their delegated tasks and responsibilities.
  • Help to develop, implement and maintain new and existing programs.
  • Resolving issues as they arise and communicate these with Associates, Management and other departments as and when needed.
  • Recognizing when to help out with floor staff, assisting them with taking Guests photos, editing and assembling product and ensuring the team meets sales goals.
  • Assisting the Photo Port Manager with hiring and training new staff
  • Maintain counts and receipts for individual cash drawers. Verifying associates cash drawers when required.
  • Resolving Guest complaints.
  • Maintaining accurate count of on-site and off-site inventory.
  • Collecting stock from warehouse when required.
  • Completing daily paperwork
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