Part-Time Phone Operator & BDC Agent | 1:00 PM - 6:00PM
About The Position
Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team! This position is perfect for college students with morning classes, parents looking for supplemental income, retirees wanting to stay active and social, or anyone seeking better work-life balance. If you enjoy helping people, staying busy, and working in a positive team environment, this could be the perfect fit for you! As one of the first voices customers hear when contacting our dealership group, you’ll play an important role in delivering a welcoming and professional customer experience.
Requirements
- Positive attitude and professional communication skills
- Strong attention to detail and organizational skills
- Comfortable multitasking in a fast-paced environment
- Ability to talk on the phone while navigating computer systems
- Reliable attendance and strong work ethic
- Excellent phone etiquette
- Basic computer skills required
Nice To Haves
- Previous customer service, phone, or office experience is a plus — but we are willing to train the right person!
Responsibilities
- Professionally answer and direct inbound calls using a multi-line phone system
- Assist customers and provide exceptional customer service on every call and online inquiry
- Complete, respond to, and assign internet leads across the dealership group
- Perform outbound service follow-up calls
- Help maintain accurate and organized customer databases
- Work across multiple systems and screens efficiently while maintaining accuracy
- Assist with additional administrative and customer support tasks as needed
Benefits
- Set daytime-to-evening schedule
- Keep your mornings free during the week
- Great work-life balance
- Predictable schedule
- Friendly and supportive team environment
- Excellent opportunity for extra income without full-time hours
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
