Part-Time Phone Operator | 8:00 AM – 1:00 PM
About The Position
Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team! This schedule is ideal for parents with school-aged children who want to work while the kids are in school, college students looking for steady daytime hours, or anyone seeking extra income while maintaining flexibility and work-life balance. The role involves professionally answering and directing inbound calls, assisting customers, completing and assigning internet leads, performing outbound service follow-up calls, supporting vehicle photo operations, and maintaining customer databases. This position offers a schedule that allows for afternoons and evenings free, with rotational Saturdays required.
Requirements
- Positive attitude with strong communication and customer service skills
- Strong attention to detail and ability to stay organized in a fast-paced environment
- Ability to multi-task effectively while maintaining accuracy
- Comfortable talking on the phone while typing and navigating multiple computer systems
- Excellent phone etiquette and professional communication skills
- Proficiency with computers and Microsoft Excel
- Ability to work independently and as part of a team
- Availability Monday through Friday, with rotating Saturdays required
- Ability to sit at a computer and work on the phone for extended periods
Nice To Haves
- 1+ year of customer service experience preferred
- Experience with multi-line phones, CRM systems, or photo editing is a plus
Responsibilities
- Professionally answer and direct inbound calls using a multi-line phone system
- Assist customers and provide exceptional customer service on every call and online inquiry
- Complete, respond to, and assign internet leads across the dealership group
- Perform outbound service follow-up calls
- Support vehicle photo operations, including photo editing and website uploads
- Help maintain accurate and organized customer databases
- Work across multiple systems and screens efficiently while maintaining accuracy
- Assist with additional administrative and customer support tasks as needed
Benefits
- Better Work-Life Balance
- Flexibility
- Extra income
- Supportive and team-oriented work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
