Phlebotomy Tech I

Boston Medical Center • Boston, MA

5d

About The Position

The Phlebotomy Tech I provides quality, customer-oriented laboratory services, including patient registration, specimen collection and processing, and related duties. The position performs venipunctures, maintains equipment and supplies, and supports the timely routing and preparation of laboratory specimens. It also performs basic functions in the laboratory information system and EPIC registration system while following laboratory, hospital, safety, and infection-control procedures. The schedule is full time: Monday through Thursday, 11:30 a.m.–8 p.m., and Friday, 9:30 a.m.–6 p.m., with rotating weekends and holidays.

Requirements

• High school diploma or GED.
• Excellent oral and written English communication and interpersonal skills to communicate courteously and effectively with internal and external contacts.
• Excellent analytical and critical-thinking skills.
• Strong attention to detail, organizational ability, and follow-through.
• Ability to maintain strict confidentiality of personal and health-sensitive information.
• Ability to handle challenging situations effectively and balance multiple priorities.

Nice To Haves

• Phlebotomy and/or specimen processing experience.

Responsibilities

• Perform venipunctures according to laboratory policies and procedures, including collection of timed specimens, blood cultures, pediatric specimens, and neonatal specimens.
• Positively identify patients and verify and label specimens according to laboratory policies and procedures.
• Receive and prepare laboratory specimens before analysis, including study specimens, random and 24-hour urines, and send-out specimens.
• Centrifuge and aliquot specimens and follow special handling instructions.
• Prioritize stat and routine specimens, optimize specimen routing and work benches, and distribute specimens to appropriate laboratory sections within required time frames.
• Assist with specimen pickup and delivery as needed.
• Prepare workstations with essential supplies.
• Monitor and record daily temperatures and perform scheduled equipment maintenance as needed.
• Complete documentation and troubleshooting logs and communicate with the supervisor.
• Use the laboratory information system for order entry, inquiries, crediting, and other basic functions.
• Perform patient registration in EPIC, including demographic updates, insurance validation and eligibility checks, and assigning medical record numbers.
• Answer telephone calls according to department policies and procedures.
• Follow hospital standards of performance and conduct, including standards related to patient rights and customer service.
• Manage time and meet attendance and punctuality standards.
• Attend department meetings, deliver reports on time, and document assigned quality-improvement activities.
• Assist in training new laboratory support technicians and phlebotomy students.
• Complete assigned laboratory and hospital safety, compliance, and competency training.
• Follow established hospital infection-control and safety procedures.
• Perform special procedures as requested by supervisors, assistants, and specialists.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Flexible Spending Accounts.
• 403(b) savings matches.
• Earned time cash out.
• Paid time off.
• Career advancement opportunities.
• Resources to support employee and family wellbeing.
• Contract increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED