Phlebotomy Tech I

Sonora Quest Laboratories / Laboratory Sciences of Arizona•Sterling, CO

6d•$20 - $30

About The Position

This position may be located in a hospital facility, Patient Service Center (PSC), In Office Phlebotomy (IOP), or Mobile Diagnostic Services (MDS), and may require coverage at multiple locations. The role collects and receives biological specimens, enters information into the company computer system, prepares samples for analytical testing, and distributes specimens to the appropriate analytical area. It includes pre- and post-analytical testing responsibilities and may include specified analytical testing as assigned. The employee follows the Code of Conduct and applicable policies, procedures, regulatory and accreditation requirements, and professional standards. The position is full-time at 32 hours per week and is benefits eligible. The schedule has varied hours, including some days and evenings, rotating weekends and holidays, and may involve overtime, occasional on-call duties, and flexible scheduling to meet staffing needs. Float positions may require travel between locations and coverage at mobile or in-office phlebotomy facilities with minimal notice.

Requirements

At least 18 years of age.
High school diploma or equivalent may be required, depending on state regulatory requirements.
Basic knowledge of departmental resource materials.
Completion of a phlebotomy program or phlebotomy experience.
Phlebotomy certification as defined by state regulations.
May require DHS Fingerprinting Certification or the ability to obtain it.
Depending on department and location, must have a valid driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.
Float positions require travel, flexible hours, availability to work at multiple locations, and coverage of mobile or in-office phlebotomy locations with minimal notice.
Must be flexible and available according to staffing requirements, including weekends, holidays, and overtime; occasional on-call duties on weekends, evenings, and early mornings may be required.
Progression through career ladder levels II–IV is subject to completion of career ladder requirements.

Nice To Haves

Bilingual Spanish/English.
Knowledge of medical terminology.
Additional related education and/or experience.

Responsibilities

Collect specimens, perform general laboratory specimen processing, or process referral laboratory specimens while ensuring correct patient and specimen identification and specimen integrity using appropriate techniques for all required age groups.
In IOP locations, manage client relationships within compliance regulations to meet client needs and business objectives.
Enter and verify patient demographics, location, physician data, requested tests, collection date and time, clinical information, and other pertinent requisition or order data for processing and billing.
Verify the accuracy of entered information and the appropriateness of specimens received.
Aliquot and label specimens according to departmental procedures; deliver specimens to the technical area promptly and/or perform initial processing and preparation for transport.
May assist with workflow monitoring and training new employees.
Ensure work is accurate and complete; complete documentation legibly and accurately, follow established methods and practices, and remain familiar with departmental procedures.
Document communications appropriately and initiate computer-generated reports for patient reporting and quality assurance monitoring as required.
Meet departmental productivity and quality standards, maintain acceptable specimen rejection rates, and contribute input through committees or Six Sigma teams.
Use supplies and materials appropriately, avoid excessive waste, and participate in cost-reduction and service-improvement initiatives; maintain basic billing knowledge and a commitment to error-free work.
Communicate courteously and professionally with internal and external customers, work cooperatively with coworkers, resolve basic service issues, and attend meetings and stay current with communications.
Work in assigned areas, departments, and shifts; float positions may require work at multiple locations and mobile or in-office phlebotomy facilities.
Respect patient rights and protect privacy in accordance with HIPAA.
Follow the Code of Conduct and applicable policies, procedures, regulatory and accreditation requirements, and professional standards.