Phlebotomist - Full Time, Nights (Hollywood) - 10336

Southern California Hospitals•Los Angeles, CA
•$20 - $28

About The Position

The Phlebotomist performs venipuncture for clinical or medical testing and transfusions, obtains and accurately labels blood samples, and preserves specimen integrity for transport and processing. The role reviews laboratory requisitions, performs quality review and troubleshooting, maintains supplies and inventory, and carries out clerical duties such as data entry, recordkeeping, answering phones, and preparing reports. The Phlebotomist also supports communication and customer relationships by navigating computer and phone systems and providing professional, positive, empathetic service. The position involves identifying patients, collecting and processing specimens according to requisitions and laboratory procedures, meeting turnaround-time requirements, following infection-control, HIPAA, and regulatory standards, and participating in process improvement. It also includes responding to calls and escalating issues when appropriate, managing and delivering supplies, transporting samples to departments, and delivering or faxing laboratory reports.

Requirements

  • California Certified Phlebotomy Technician.
  • Ability to read, write, and communicate effectively in English.
  • Demonstrated customer service skills appropriate to the job.
  • Hospital Fire and Life Safety Card for Los Angeles City Employees only.

Nice To Haves

  • Experience with laboratory or hospital computer systems and software.
  • Applicable clinical laboratory work experience.
  • Bilingual skills to communicate effectively with patients and families.

Responsibilities

  • Identify patients, follow the correct venipuncture procedure, and collect and label specimens according to medical requisitions.
  • Print collection batches and labels accurately; follow infection-control standards, handle specimens properly, and deliver them to the laboratory promptly according to protocol.
  • Process send-out specimens according to procedure and ensure timely dispatch.
  • Participate in departmental process improvement.
  • Meet turnaround-time guidelines for STAT and routine tests.
  • Comply with HIPAA and regulatory standards.
  • Provide compassionate, culturally considerate care to patients and their support systems.
  • Use deliberate, caring behaviors in interactions with patients, families, physicians, and coworkers.
  • Receive and handle calls, document issues, and escalate them to the Lead or Supervisor as appropriate.
  • Manage supplies, including inventory, ordering, receiving, and stocking.
  • Deliver laboratory supplies as appropriate.
  • Pick up and deliver laboratory samples and specimens to departments for testing as appropriate.
  • Print and deliver or fax laboratory reports in a timely manner.
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