Phlebotomist - Inpatient, Full-Time, Nights

Northwestern Memorial Healthcare•Chicago, IL

3d•$20 - $27

About The Position

The Phlebotomist provides expert phlebotomy services and supports Northwestern Medicine’s patient-first mission, values, and standards. The role requires excellent customer service and communication skills, teamwork, and adherence to organizational policies, regulatory requirements, and accreditation standards. The position is responsible for venipuncture and other specimen collection and processing, order entry and verification, patient information retrieval, and laboratory reception and clerical functions. This is a full-time, 40-hour-per-week night-shift position.

Requirements

High school diploma or equivalent.
One of the following: phlebotomy certification from a nationally recognized organization; training from a phlebotomy school or medical institution; one or more years of phlebotomy experience in a healthcare setting; or CMA certification.

Nice To Haves

Experience performing phlebotomy on a broad range of patient types.
Experience processing and transferring laboratory specimens and handling a centrifuge.
Familiarity with medical EMR systems.
Knowledge of medical terminology.

Responsibilities

Perform phlebotomy and other laboratory specimen collections in accordance with age-related standards, departmental policies, protocols, and procedures.
Demonstrate the AIDET model and promote patient safety to reduce the likelihood of medical and healthcare errors.
Receive and review physician orders, confirm that required information is included, and accurately enter laboratory test orders.
Communicate with patients and provide appropriate post-phlebotomy care.
Process specimens promptly to maintain stability and integrity, including labeling, centrifuging, aliquoting, freezing, and packaging for transport.
Review and record refrigerator temperatures and QC/QA records; document concerns, report them for maintenance, and share findings with a supervisor or manager.
Understand the operation and maintenance of equipment relevant to the job; follow up on outstanding orders and communicate timed, completed, or uncompleted draws, charges, and results as appropriate.
Notify the laboratory and/or physicians about specimen procurement problems to support optimal care.
Maintain a safe work environment, follow safe work practices and biohazard waste procedures, and ensure proper storage and timely pickup of biohazardous waste.
Perform laboratory clerical duties, including order entry, test-result receipt verification, patient information retrieval, use of email and medical record systems and handheld and desktop devices, supply inventory management, filing, and equipment sanitization.
Use departmental resources efficiently and participate in cost-reduction and workflow improvement efforts.
Meet continuing education expectations and complete and sign off on competency assessments.
Demonstrate teamwork and interact with and assist others professionally.
Use critical thinking, sound decision-making, and judgment to investigate and resolve challenging situations.
Comply with organizational policies regarding ethical business practices.
Perform other duties as assigned.