The Phlebotomist collects and processes blood and other specimens, completes related clerical and computer documentation, and supports the laboratory’s infection-control and safety policies. The role calls for sound judgment, attention to detail, technical and critical-thinking skills, and courteous, professional interactions with patients, visitors, coworkers, and medical staff. The Phlebotomist respects patient confidentiality and may provide laboratory services to adults, older adults, adolescents, newborns, and neonatal infants, and occasionally pediatric patients. The position performs accurate phlebotomy within established turnaround times, monitors specimen integrity, processes and transports specimens promptly, and investigates abnormal or unexpected situations before specimens reach the testing area. It also includes responding to phone calls, documenting medical necessity, supporting efficient laboratory operations, and participating in continuing education. Other duties may include identifying safety concerns, suggesting process improvements, training staff, and helping develop training guides and standard work documents. The role requires a high school diploma or equivalent and CPR certification. Completion of a certified phlebotomy program, a phlebotomy externship or one year of phlebotomy experience, and phlebotomy certification are preferred. Strong customer service, organization, computer, communication, prioritization, and attention-to-detail skills are important. The employee must communicate effectively in writing and verbally, think critically through complex patient situations, maintain confidentiality, follow safety and organizational standards, and collaborate with the care team. Cerner EHR experience is preferred.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED