Phlebotomist Outreach
About The Position
Under the supervision of the Manager of Laboratory Outreach Services or with guidance from the Lead Phlebotomist, the Phlebotomist obtains blood and other patient specimens for routine and specialized testing, following department procedures. The role serves pediatric and adult outpatients, transports specimens, completes records, and supports patient- and family-centered care in keeping with Brown University Health and The Miriam Hospital’s mission, vision, and values. Employees are expected to model Compassion, Accountability, Respect, and Excellence. The position combines specimen collection with patient registration and clerical work. Responsibilities include verifying patient identity and preparation, registering patients, entering demographics and insurance information, ordering tests, documenting medical necessity, managing forms and records, and providing instructions about test preparation. The Phlebotomist collects specimens using venipuncture and capillary puncture techniques, may collect other specimen types, and may process and track samples. The role also involves specialized and timed tests, specimen labeling and transport, and following established procedures when collecting samples at patients’ homes. The position is based at Hawthorn Medical Associates in North Dartmouth, Massachusetts. The stated schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., with eight hours daily. Driving is not required.
Requirements
- High school diploma or GED.
- Phlebotomy certificate through the National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a phlebotomy certificate program that includes a formal internship demonstrating 100 successful venipunctures. Six months of phlebotomy experience may be considered in place of the internship.
- Five or more years of direct phlebotomy experience may be considered in lieu of phlebotomy certification; the posting also lists a phlebotomy certificate as required.
- Ability to perform venipuncture and capillary puncture on adults, children, and infants.
- Interpersonal skills to obtain and provide information to patients and explain procedures effectively to reduce fear and anxiety.
- Knowledge and skills to provide care with consideration of aging processes, human developmental stages, and cultural patterns.
- Clerical skills to prepare and maintain records and reports, including keyboard skills for entering and accessing information.
- Familiarity with blood-collection equipment, anticoagulants, special precautions, and interference.
- Ability to distinguish chromatic colors.
- Manual dexterity to perform venipunctures.
- Ability to work with considerable walking between units and some physical effort when dealing with uncooperative patients.
Responsibilities
- Perform computer-system functions to support proper specimen collection and documentation.
- Register patients; verify identity and information; enter demographics, insurance and other registration details; order tests; enter diagnostic codes; and scan documents according to established policies and procedures.
- Manage Advanced Beneficiary Notice (ABNSN) documentation, including obtaining supporting diagnostic codes, reviewing documents, obtaining patient signatures, and managing and scanning documents.
- Perform clerical duties, including medical-necessity follow-up, sorting and filing records, completing daily checklists, answering phones, delivering reports, and receiving patients into the clinical treatment area.
- Monitor standing orders for expiration and renewal and ensure related tasks are completed.
- Provide patients with test forms and instructions about special preparation; contact patients or outside agencies and physician offices when additional information or repeat testing is needed.
- Schedule venipunctures and capillary punctures according to priority and test requirements, including timed studies.
- Use computer-generated labels and the Pathology Handbook as needed to ensure specimens are collected in the correct containers and meet special collection requirements.
- Verify patient identity and proper preparation before collection, including fasting or special-diet requirements.
- Obtain blood specimens using venipuncture or capillary puncture techniques and alert nursing staff or a supervisor to deviations or adverse patient conditions.
- Collect other specimen types, such as throat cultures, and process samples when required, including centrifuging and specimen tracking.
- Collect specialized-test specimens, verify dosage volume and timing, and monitor patients for reactions when assigned.
- Perform bleeding times when required.
- Label, wrap, and transport specimens according to their type and urgency, and maintain specimen procurement records.
- Follow hospital policies, universal precautions, and established procedures, guidelines, and protocols when collecting samples at patients’ homes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
