Phlebotomist Outreach

Brown Medicine•Dartmouth, MA

3d•$18 - $30•Onsite

About The Position

Under the supervision of the Manager of Laboratory Outreach Services or guidance of the Lead Phlebotomist, the Phlebotomist Outreach obtains blood and other patient specimens for routine and specialized testing, following department procedures and hospital policies. The position serves pediatric and adult patients in outpatient units and may obtain samples at patients’ homes. It transports specimens, maintains related records, and supports patient- and family-centered care in keeping with Brown University Health and The Miriam Hospital’s mission, vision, and values. Employees are expected to model Compassion, Accountability, Respect, and Excellence. The role also performs patient registration and specimen-related computer and clerical work, including verifying patient identity, entering demographic and insurance information, ordering tests, maintaining documentation, and managing Advanced Beneficiary Notices. The phlebotomist gives patients forms and preparation instructions, schedules collections according to test priorities and timing, collects and labels specimens, and may process samples, perform bleeding times, or monitor patients during specialized testing. Duties are performed with attention to developmental stages, cultural patterns, universal precautions, and established infection-control procedures. The position is based at Hawthorn Medical Associates in North Dartmouth, Massachusetts. The work schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., with a Saturday rotation once per schedule for four hours, including a half-day during the week. The role is a day shift, with eight daily hours. Driving is not required. The stated pay range is $18.13–$29.90.

Requirements

High school diploma or GED.
Phlebotomy certificate through the National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a phlebotomy certificate program that includes a formal internship demonstrating 100 successful venipunctures. Six months of phlebotomy experience may be considered in lieu of the internship; five or more years of direct phlebotomy experience may be considered in lieu of phlebotomy certification.
Ability to perform venipuncture and capillary puncture on adults, children, and infants.
Interpersonal skills to obtain and provide information to patients and explain procedures effectively to reduce fear and anxiety.
Knowledge and skills to provide care with consideration of aging processes, human developmental stages, and cultural patterns.
Clerical skills to prepare and maintain records and reports, including keyboard skills to enter and access information.
Familiarity with blood-collection equipment, anticoagulants, special precautions, and interference.
Ability to distinguish chromatic colors.
A phlebotomy certificate is required.

Responsibilities

Perform computer-system functions to support proper collection and documentation of patient specimens.
Register patients, verify patient identity, enter demographic, insurance, guarantor, PCP, and ordering-provider information, order tests, enter diagnostic codes, and scan documents according to established procedures.
Manage Advanced Beneficiary Notices, including obtaining supporting diagnostic codes, reviewing documents, obtaining patient signatures, and managing and scanning documentation.
Perform clerical duties such as medical-necessity follow-up, sorting and filing records, completing daily checklists, answering phones, delivering reports, and receiving patients into the clinical treatment area.
Monitor standing orders for expiration and renewal and confirm follow-up tasks are completed.
Provide patients with test forms and instructions about preparation requirements; contact patients or outside providers to obtain information or arrange repeat testing when needed.
Schedule venipunctures and capillary punctures according to priority and test type, including timed studies.
Use computer-generated labels and reference the Pathology Handbook to ensure specimens are collected in the proper containers and meet special collection requirements.
Verify patient identity and preparation, including fasting or special-diet requirements, before collection.
Obtain blood samples using venipuncture or capillary-puncture techniques and alert nursing staff or a supervisor to deviations or adverse patient conditions.
Collect other specimens as needed, such as throat cultures, and process samples when required, including centrifuging and specimen tracking.
Collect samples for specialized tests, verify dosage volume and timing, and monitor patients for reactions when assigned.
Perform bleeding times when required.
Label, wrap, and transport specimens according to specimen type and urgency, and maintain records of specimen procurement.
Follow established procedures, guidelines, and protocols when collecting samples at patients’ homes.
Perform other duties as assigned.