Phlebotomist (Castro)

One Medical•San Francisco, CA

3d•Onsite

About The Position

One Medical Lab Services Specialists provide venipuncture and other clinical support services to help patients through their care journey. Reporting to the Operations Manager and working closely with providers and administrative assistants, the specialist is part of the local primary care team and larger district. The role involves performing specimen collections and processing to high-quality standards while providing patients with a personalized, calming experience. The specialist uses technology and adapts to changing workflows while delivering human-centered care and contributing to team problem-solving.

Requirements

Active phlebotomy certification to practice in California.
At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside a training or externship environment.
Strong written and verbal communication skills.
High school diploma or equivalent.
Proficiency with computer technology, including typing, internet navigation, and using multiple software systems simultaneously.
Experience working on collaborative, diverse, multidisciplinary teams.
Ability to display confidence and instill trust during specimen collection while delivering individualized, human-centered, customer-focused care.
Demonstrated ability to persist through change, take action on challenges, and learn effectively in new situations or tasks.

Nice To Haves

Experience working with remote teams.
Experience with extended-scope care, including non-blood specimen collection and processing, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.

Responsibilities

Provide venipuncture services to patients ranging from pediatrics to geriatrics.
Perform or assist with extended-scope duties, including non-blood specimen collection, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.
Maintain high standards of in-office care through proper specimen labeling, handling, and processing; inventory upkeep; and tool sterilization.
Answer patient messages and follow up on lab cases.
Assist providers and the virtual medical team with clerical duties, including biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
Use the technology suite, including Slack, G-suite, Zoom, and the 1Life Electronic Medical Record System, to communicate with team members and complete daily work.