Phlebotomist (Float) - Abrams - Laboratory
About The Position
The Phlebotomist collects and draws samples, processes laboratory orders, and prepares specimens for testing to support the diagnosis, treatment, and prevention of disease. The role provides excellent customer service to patients and internal and external customers, and fosters a positive, professional, and productive laboratory environment. The primary goal is to support El Rio Health’s mission of providing comprehensive, quality health care that is affordable and accessible to people with healthcare needs. The position performs blood draws for patients of all ages, prepares and processes specimens, inputs and retrieves laboratory orders and results, and supports laboratory operations at clinic locations. It also includes patient check-in, insurance verification, collections, supply monitoring and ordering, recordkeeping, safety and quality practices, communication of STAT or critical results, and coordination with clinicians, reference laboratories, and couriers. Travel to other clinic locations may be required.
Requirements
- High school diploma or GED.
- Certificate from an accredited phlebotomy school and/or at least two years of experience as a Phlebotomist or Medical Laboratory Assistant; Preferred Patient Care Technician (PCT) experience is also listed.
- Current Basic Life Support (BLS) certification for healthcare providers.
- A current, valid Level I fingerprint clearance card in good standing, or application for one within seven working days after beginning employment.
- Reliable transportation capable of meeting organizational operational reassignments during the workday.
- If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements.
- Ability to perform the essential functions of the job, with reasonable accommodations as applicable.
Nice To Haves
- Certificate from an accredited school for Phlebotomy.
- Five or more years of experience as a Phlebotomist or Medical Laboratory Assistant.
- Bilingual English/Spanish ability, including speaking, reading, and writing.
Responsibilities
- Perform blood draws by venipuncture for patients of all ages.
- Monitor the quality of supplies, equipment, and appliances at all drawing sites.
- Verify insurance using the computer, intranet, practice management system, and phone.
- Greet and check in patients, collect co-payments, open and close collection postings, and submit money bags to accounting.
- Prepare and provide instructions for collecting patient samples.
- Learn and maintain the department’s recording and filing systems.
- Deliver STAT or critical results to providers or RN staff as needed.
- Enter laboratory orders for El Rio and reference laboratories in the electronic health record or laboratory information system.
- Retrieve patient results from laboratory systems upon request.
- Follow laboratory and facility policies and procedures.
- Order specimen collection, specimen transport, and office supplies from the department and reference laboratories, and ensure sample collection supplies are of good quality.
- Maintain a safe work environment, address or report hazards, and follow health and safety procedures.
- Participate in safety programs, which may include assignment to an emergency response team.
- Process and separate blood from serum and prepare samples for testing.
- Prepare send-out samples according to reference laboratory requirements.
- Provide excellent customer service, address and resolve complaints, and set an example for service to internal and external customers, employees, and patients.
- Troubleshoot tests in question and missing specimens from reference laboratories.
- Resolve missing encounters and resubmit missing charges.
- Support patient invoices from reference laboratories.
- Coordinate dispatch and courier pickup requests for STAT specimens.
- Travel to other clinic locations when needed.
- Consult with clinicians and medical staff about laboratory services.
- Maintain phlebotomy, PKU, STAT, redraw, rejection, temperature, and critical/panic logs.
- Maintain a clean, safe, and hygienic work environment in compliance with policies and procedures, including infection prevention and control requirements.
- Demonstrate proficiency with compliance and reporting requirements related to Joint Commission Certification standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
