Phlebotomist 2

Quest Diagnostics•Atlanta, GA

About The Position

The Phlebotomist represents the company to patients and collects quality blood samples for laboratory testing. The role involves explaining procedures, creating a trustworthy and confident atmosphere, and drawing and processing specimens skillfully, safely, and accurately while protecting the confidentiality and accuracy of patient information. The position may be assigned to a doctor's office, patient service center, or other location based on business needs. Under the direction of the area supervisor, the Phlebotomist completes daily activities accurately and on time, maintains a safe and professional environment, and performs clinical and forensic specimen collection and processing according to established procedures. The role also includes verifying patient demographics and initials, obtaining the patient's signature after venipuncture to confirm labels were applied in their presence and are correct, and maintaining required records and documentation. The employee promotes a positive image to patients, clients, coworkers, and the public.

Requirements

High school diploma or equivalent.
One to three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to produce quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Strong phlebotomy skills, including pediatric and geriatric collections.
Availability and flexibility to meet staffing needs, including weekends, holidays, on-call assignments, and overtime.
Commitment to company policies and procedures, including dress code, employee health and safety, and guiding principles.
Ability to make decisions using established procedures and exercise good judgment.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Ability to travel and work flexible hours across multiple locations, including covering patient service center and in-office phlebotomy locations with minimal notice.
Ability to manage multiple priorities in a high-volume setting.
Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to adapt to and embrace change, and knowledge of the business.
Keyboard and data-entry experience.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
Two years of experience in a patient service center environment.
Customer service experience in a retail or service environment.

Responsibilities

Collect blood samples and prepare specimens for laboratory testing according to established practices and procedures.
Explain procedures to patients and perform venipuncture and other specimen collections skillfully, safely, and accurately.
Perform clinical and forensic specimen collection and processing duties.
Verify patient demographic information and initials, and obtain patient signatures after venipuncture to confirm proper labeling.
Complete daily activities accurately and on time under the direction of the area supervisor.
Maintain required records and documentation.
Maintain a safe and professional environment and promote a positive image to patients, clients, employees, and the public.
Work across patient service center and in-office phlebotomy locations as staffing and business needs require.