Phlebotomist Outreach
About The Position
Under the supervision of the Manager Laboratory Outreach Services or guidance of the Lead Phlebotomist, the Phlebotomist Outreach obtains blood and other patient specimens for routine and specialized tests from pediatric and adult patients in outpatient settings. The role transports specimens, completes basic records, and provides patient- and family-centered care in alignment with Brown University Health and The Miriam Hospital’s mission, vision, and values, considering patients’ developmental stages and cultural patterns. Employees are expected to model Compassion, Accountability, Respect, and Excellence. The position also performs patient registration and computer-based documentation, including patient identification and verification, demographic and insurance data entry, test ordering, medical-necessity documentation, and document scanning. It handles Advanced Beneficiary Notices, standing-order tracking, clerical tasks, patient instructions and preparation, appointment scheduling, specimen collection and processing, and specimen labeling, records, and transport. Home collections follow established procedures, guidelines, and protocols.
Requirements
- High school diploma or GED.
- Phlebotomy certificate through the National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a phlebotomy certificate program that includes a formal internship demonstrating 100 successful venipunctures; six months of phlebotomy experience may be considered in lieu of the internship.
- Five or more years of direct phlebotomy experience may be considered in lieu of phlebotomy certification.
- Ability to perform venipuncture and capillary puncture techniques on adults, children, and infants.
- Interpersonal skills to obtain and provide information to patients and explain procedures effectively to ease fears and anxiety.
- Knowledge and skills to provide care with consideration of aging processes, human developmental stages, and cultural patterns.
- Clerical skills to prepare and maintain records and reports, including keyboard skills for entering and accessing information.
- Familiarity with blood-collection equipment, anticoagulants, special precautions, and interference.
- Ability to distinguish chromatic colors.
- Phlebotomy certificate required.
Responsibilities
- Perform computer-system functions to support proper specimen collection and documentation.
- Register patients, verify patient identity, enter demographic and insurance information, and order tests according to established policies and procedures.
- Manage Advanced Beneficiary Notices, including supporting diagnostic codes, document review, patient signatures, document management, and scanning.
- Perform clerical activities such as filing records, completing daily checklists, answering phones, delivering reports, and receiving patients into the clinical treatment area.
- Monitor standing orders for expiration and renewals and follow through on related tasks.
- Provide patients with test forms and instructions about special preparation; contact patients or outside agencies to obtain information or arrange repeat testing as needed.
- Schedule venipunctures and capillary punctures according to priority and test requirements, including timed studies.
- Use collection labels and the Pathology Handbook as needed to ensure specimens are collected in appropriate containers and meet special requirements.
- Verify patient identity and preparation, including fasting or special-diet requirements, before collection.
- Collect blood by venipuncture or capillary puncture and collect other specimens when needed; alert nursing staff or a supervisor to deviations or adverse patient conditions.
- Collect specimens for specialized tests, verify dosage volume and timing, and monitor patients for reactions when assigned.
- Perform bleeding-time testing when required.
- Process samples when needed, including centrifuging and specimen tracking.
- Label, wrap, and transport specimens according to specimen type and urgency, and maintain procurement records.
- Follow hospital policies, universal precautions, and established home-collection procedures, guidelines, and protocols.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
