Outreach Phlebotomist

St. Elizabeth Healthcare•Alexandria, KY

1d•Onsite

About The Position

St. Elizabeth Healthcare is hiring a Phlebotomist Outreach for our Imaging department located within the Alexandria office. This role involves safely and accurately performing venipunctures, arterial and capillary specimen collections on adults, children, and infants. The position requires interpretation of physician orders, accurate processing of requests in the information system, and completion of all required compliance processes. The Phlebotomist Outreach will demonstrate respect, dignity, kindness, and empathy in all patient interactions. This role also involves obtaining and processing patient identification and insurance information, evaluating physician orders, communicating with physician offices to resolve issues, collecting quality samples according to laboratory policies, processing collected specimens, and maintaining a clean and organized work area. Knowledge of collection and ordering requirements for reference and specialty labs is necessary. The position requires adherence to Laboratory Compliance policies and procedures and completion of mandatory computer-based learning modules. Additionally, the role may involve collecting specimens at other healthcare facilities, covering other laboratory sites, and utilizing a courier car, requiring adherence to safe driver standards. The Phlebotomist Outreach is expected to attend in-services and continuing education seminars to enhance professional growth and implement ICARE principles for quality patient care.

Requirements

High School graduate or GED
Valid Driver' License/Meet Medical Centers Insurance requirement (necessary to work at the Edgewood facility due to the need for phlebotomists to cover nursing home draws and drive a laboratory vehicle)
Computer/Data Entry Skills
Organizational Skills
6 months of related experience including customer service.

Responsibilities

Safely and accurately performs venipunctures, arterial and capillary specimen collections as requested in adults, children and infants.
Interprets physician orders and ensures all requests are accurately and completely processed in the information system.
Completes all required compliance processes.
Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Greets patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences.
Obtains and processes patient identification and insurance information to ensure quality services and timely billing, including completion of forms required by third-party payers.
Evaluates physician orders for type of specimens, time of draw and any specific specimen handling requirements; place and/or release orders as necessary from the HIS ensuring that orders from the appropriate physician and expected service date are verified; obtain labels and organize work.
Communicates with physician offices to obtain diagnosis coding information and resolve any issues.
Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing).
Uses a variety of collection devices/sharps to obtain specimens.
Processes collected specimens for testing and transport by centrifuging, aliquot, store per temperature requirements as necessary to ensure specimen integrity.
Processes additional specimens (fluids, urine, swab, etc.) as required for quality standards.
Cleans, organizes, maintains and rotates stock in the phlebotomy work areas to maintain a safe and orderly environment.
Must have knowledge of collection and ordering requirements for reference labs as well as other specialty testing labs.
Demonstrates knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer based learning modules.
Required to collect specimens at other healthcare facilities as needed.
Required to cover at other laboratory sites across the system as needed.
Utilizes courier car as necessary.
Must meet required safe driver standards.
Attends in-services and continuing education seminars to enhance personal and professional growth.
Enhances professional growth and development of self, department staff, other hospital personnel, community and students by participation in continuing education and in-service training.
Implements ICARE principles using communication skills and human relations to promote quality patient care and productive working environment.
Performs other duties as assigned.