Phlebotomist II

Cynet Systems•Minneapolis, MN

About The Position

The Phlebotomist II represents the organization to patients and collects quality blood samples, preparing specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence by explaining procedures and drawing blood skillfully, safely, and accurately. The position demonstrates leadership behaviors, process excellence, and sensitivity to the confidentiality and accuracy of patient information. Assignments may be at a doctor's office, a patient service center, or another location based on business needs.

Requirements

  • High school diploma or equivalent required.
  • One to three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
  • Keyboarding and data-entry experience required.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric collections.
  • Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Commitment to policies and procedures, including standard dress code, employee health and safety, and operational guiding principles.
  • Ability to make decisions based on established procedures and exercise good judgment.
  • Reliable transportation, a valid driver's license, and a clean driving record if applicable.
  • Ability to travel and work flexible hours at multiple locations, covering patient service center or in-office phlebotomy locations with minimal notice.
  • Ability to handle multiple priorities in a high-volume setting.
  • Demonstrated customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
  • Ability to embrace change and knowledge of the business.

Nice To Haves

  • Medical training, such as medical assistant or paramedic training.
  • Phlebotomy certification; required in California, Nevada, and Washington.
  • Two years of experience in a patient service center environment.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Perform forensic and clinical specimen collection and processing duties according to established practices and procedures.
  • Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to verify tubes were labeled in their presence and the label name is correct.
  • Maintain required records and documentation.
  • Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.
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