Phlebotomist II

Quest Diagnosticsorporated • Roswell, GA

1d

About The Position

The Phlebotomist II represents the company to patients and draws quality blood samples, preparing specimens for laboratory testing according to established practices and procedures. The role involves direct patient contact and creating an atmosphere of trust and confidence by explaining procedures and collecting specimens safely, skillfully, and accurately. The position emphasizes process excellence, confidentiality, and accurate handling of patient information.

Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains a safe and professional environment, and conducts forensic and clinical specimen collection and processing. Duties include verifying patient demographic information and initials, obtaining the patient’s signature after venipuncture to verify that tubes were labeled in the patient’s presence and correctly, and maintaining required records and documentation. The employee demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public.

Work assignments may be at a doctor’s office or patient service center, and may vary according to business needs. Travel and flexible hours are required to cover multiple locations, including patient service center and in-office phlebotomy sites, sometimes with minimal notice. Training locations may vary based on trainer availability.

Requirements

• High school diploma or equivalent required.
• 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Ability to travel and work flexible hours across multiple locations, including covering locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Ability to communicate openly and transparently with peers, supervisors, and patients; demonstrate customer focus; embrace change; and understand the business.
• Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Keyboard and data-entry experience.

Nice To Haves

• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Two years of experience in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment highly preferred.

Responsibilities

• Draw blood samples and prepare specimens for laboratory testing according to established practices and procedures.
• Perform forensic and clinical specimen collection and processing.
• Explain procedures to patients and collect blood specimens safely, skillfully, and accurately.
• Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and bear the correct name.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Maintain required records and documentation.
• Cover assignments at multiple locations, including patient service centers and in-office phlebotomy locations, as business needs require.
• Promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED