Phlebotomist II

Cynet Systems•Branford, CT

About The Position

The Phlebotomist II represents the organization to patients seeking routine healthcare or diagnostic services. The role draws blood samples and prepares specimens for laboratory testing in accordance with established practices and procedures. It involves direct patient contact, explaining procedures, and collecting blood skillfully, safely, and accurately while building patient trust and confidence. The position demonstrates leadership behaviors and emphasizes process excellence, confidentiality, and accurate patient information. Assignments may be at physician offices, patient service centers, or other locations as business needs dictate.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Excellent phlebotomy skills, including pediatric and geriatric collections.
  • Ability to produce quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
  • Availability and flexibility for staffing needs, including weekends, holidays, on-call work, and overtime.
  • Commitment to organizational policies and procedures, including dress code, employee health and safety, and guiding principles.
  • Ability to make decisions based on established procedures and exercise good judgment.
  • Reliable transportation, a valid driver’s license, and a clean driving record.
  • Ability to travel and work flexible hours across multiple locations, including covering Patient Service Center or In-Office Phlebotomy locations with minimal notice.
  • Ability to manage multiple priorities in a high-volume setting.
  • Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients, embrace change, and understand the core business.

Nice To Haves

  • Medical training, such as medical assistant or paramedic training.
  • Phlebotomy certification, except where required by state regulations in California, Nevada, and Washington.
  • At least 2 years of experience in a Patient Service Center environment.
  • Customer service experience in a retail or service environment.
  • Keyboard and data-entry experience.

Responsibilities

  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Maintain a safe and professional environment.
  • Collect and process forensic and clinical specimens according to established practices and procedures.
  • Verify patient demographic information and initials, and obtain the patient’s post-venipuncture signature to confirm tubes were labeled in the patient’s presence and that the label name is correct.
  • Maintain required records and documentation.
  • Promote organizational commitment and a positive image to patients, clients, employees, and the public.
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