Phlebotomist II

Eastern Nephrology Associates•Kinston, NC
•Onsite

About The Position

The Phlebotomist II collects blood and other specimens at multiple locations and prepares, processes, and transports specimens to laboratories for testing. The role supports laboratory operations through centrifuging, aliquoting, and troubleshooting specimen issues, while ensuring timely and accurate delivery. This is an on-site, patient-facing position requiring in-office presence for collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA. The role requires travel between work locations to provide mobile phlebotomy services.

Requirements

  • Certificate or diploma in phlebotomy from an accredited program and one year of experience, or a combination of related education and experience.
  • Proficiency in collecting blood specimens from hard-to-find veins.
  • Willingness and ability to travel to various work locations from the primary work location.
  • Valid driver’s license and reliable transportation.
  • Computer skills using Microsoft Excel, SharePoint, Word, Outlook, Teams, Acumen, and various data management platforms.
  • Ability to operate laboratory equipment, such as centrifuges, safely and accurately.
  • Ability to prepare and process specimens for laboratory testing, including aliquoting.
  • Skill in organizing, tracking, and delivering specimens while maintaining chain-of-custody protocols.
  • Ability to troubleshoot specimen-related issues with attention to detail.
  • Comprehensive knowledge of the field's concepts and principles.
  • Interpersonal skills to provide excellent internal and external customer service.
  • Knowledge of confidentiality ethics and ability to protect sensitive information.
  • Oral and written communication skills.
  • Manual dexterity and ability to understand and follow directions.

Nice To Haves

  • Experience with Orchard software, Laboratory Information Systems, and EPIC.

Responsibilities

  • Perform venipuncture and collect specimens at multiple sites, ensuring proper handling, packaging, and transport to designated laboratories.
  • Travel between locations to provide mobile phlebotomy services.
  • Prepare and process specimens, including centrifuging and aliquoting, for laboratory testing.
  • Troubleshoot specimen issues to ensure quality and accurate processing.
  • Explain phlebotomy procedures to patients and provide excellent patient care during collection.
  • Maintain a safe, secure, and compliant work environment by following policies and legal regulations.
  • Resolve unusual test orders through appropriate communication with providers and staff, escalating unresolved issues to supervisors.
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