Phlebotomist II

Quest Diagnosticsorporated • Burleson, TX

1d • Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing, preparing specimens according to established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence while explaining procedures and drawing blood safely, skillfully, and accurately. The position emphasizes process excellence, confidentiality, and accuracy of patient information.

Under the direction of the area supervisor, the Phlebotomist II performs daily activities accurately and on time, maintains a safe and professional environment, and performs clinical and forensic specimen collection and processing. The role includes verifying patient demographic information and initials, obtaining the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and that the label name is correct, and maintaining required records and documentation. The employee promotes a positive image to patients, clients, colleagues, and the public. Assignments may be at a doctor’s office or patient service center, as business needs dictate, and may involve travel to multiple locations with little notice. Training locations may vary depending on trainer availability.

Requirements

• High school diploma or equivalent required.
• 1–3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
• Ability to produce quality, error-free work in a fast-paced, high-volume environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Keyboard and data-entry experience.
• Ability to handle multiple priorities, make decisions based on established procedures, and exercise good judgment.
• Reliable transportation, valid driver’s license, and clean driving record, if applicable.
• Ability to travel and work flexible hours across multiple locations, including covering Patient Service Center and In-Office Phlebotomy locations with minimal notice.
• Availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Demonstrated customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change; and knowledge of the business.

Nice To Haves

• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Two years of experience in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment highly preferred.

Responsibilities

• Collect blood samples, including pediatric, geriatric, and capillary collections, and prepare specimens for laboratory testing according to established procedures.
• Explain procedures to patients and perform safe, skillful, and accurate blood draws while establishing patient trust and confidence.
• Perform clinical and forensic specimen collection and processing duties.
• Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm specimen labeling was completed in the patient’s presence and is correct.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment and required records and documentation.
• Work at assigned doctor’s office or patient service center locations and travel between locations as required.
• Promote a positive image to patients, clients, employees, and the public.
• Follow company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED