Phlebotomist II Territory

Quest Diagnostics•Elk Grove, CA

About The Position

The Phlebotomist II Territory role is based in Elk Grove, California, and requires travel throughout an assigned territory to provide phlebotomy services at Patient Service Centers, client offices, and other sites. The position is scheduled Monday through Friday, 6:00 AM to 5:30 PM, with rotational weekends. The role requires a state phlebotomy license where applicable; Quest does not accept NHA licenses in California, Washington, or Nevada. The Phlebotomist II performs a range of specimen collections, including venipuncture and capillary draws, prepares specimens for testing and transport, verifies orders, and maintains accurate patient, specimen, and billing records. The position independently handles routine concerns and more complex collections and patient situations, with minimal error and minimal on-site supervision. It also involves providing respectful patient service, supporting site operations, following safety and confidentiality requirements, and maintaining a clean collection environment. The position requires up to 75% travel, reliable transportation, and, if applicable, a valid driver license and clean driving record. Physical requirements include frequent lifting of up to 15 pounds and occasional lifting of up to 40 pounds with assistance as needed, repetitive fine hand motions, extended periods of standing or sitting, frequent walking and standing, occasional bending, kneeling, reaching, twisting, or pulling, and extensive phone and computer use.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana; a state phlebotomy license is required for this position.
Quest does not accept NHA licenses in California, Washington, or Nevada.
Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Ability to work independently and produce accurate, low-error work in a fast-paced setting with minimal on-site supervision.
Strong communication and problem-solving skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%.
Reliable transportation and, if applicable, a valid driver license and clean driving record.
Ability to meet the stated physical requirements, including lifting, repetitive hand motions, extended periods of standing or sitting, and frequent walking.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Travel within the assigned territory to provide phlebotomy services at Patient Service Centers, client offices, or other sites, including providing coverage with minimal notice.
Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick draws.
Obtain patient identification and signatures and ensure accurate specimen labeling.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Enter patient registration, test order, billing, and other required data accurately.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Communicate collection procedures clearly and provide professional, respectful, and efficient service to patients and clients.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Complete daily office activities accurately and on time.
Obtain identification, enter billing information, and collect payments when required in accordance with corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Potential eligibility for annual performance bonus compensation.