Phlebotomist II Territory

Quest Diagnostics•Ravenna, OH

3d•$17 - $26•Onsite

About The Position

The Phlebotomist II travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The Phlebotomist II works independently with a consistently low error rate and handles more complex collections and patient or client situations while providing a professional and efficient experience. The role is expected to demonstrate Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in Ravenna, Ohio, with hours Monday through Friday from 7:00 AM to 6:00 PM and rotational weekends. Travel is required, including coverage across sites within the assigned territory, with up to 75% travel. Pay starts at a minimum of $21.50 per hour. Salary offers consider relevant skills, training, experience, education, certifications, and market and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. Quest offers a range of benefits and programs, some of which depend on whether the position is part-time or full-time. The role requires two years of phlebotomy experience, a high school diploma or equivalent, English proficiency, and the ability to travel. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
English proficiency.
Ability to travel up to 75% and meet the role’s travel requirements.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and produce accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections using established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections with minimal error.
Obtain patient identification and signatures to confirm specimen-labeling accuracy, and perform data entry as needed.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by the test order.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Independently resolve routine patient and client concerns and appropriately escalate non-routine issues.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures, answer questions, and use communication and problem-solving skills to complete daily procedures.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices within the assigned territory, sometimes with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including maintaining a valid driver license and clean driving record if applicable.
Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, and compliance standards, including patient-information confidentiality.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost health assessment program, Blueprint for Wellness®.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.