Phlebotomist II Territory

Quest Diagnostics•Beachwood, OH

4d•Onsite

About The Position

The Phlebotomist II travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The Phlebotomist II works independently, handles more complex collections and patient or client situations, and provides a professional, efficient experience while demonstrating the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in the Beachwood, Ohio territory. The listed schedule is Monday to Friday, 6:00 AM to 6:00 PM, with rotational weekends. Travel may be required up to 75%, and the role provides coverage across sites in the assigned territory, sometimes with minimal notice.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Ability to work independently and perform accurate work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%.
Maintain reliable transportation and meet travel expectations; a valid driver license and clean driving record are required if applicable.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws.
Handle difficult collections, including pediatric, geriatric, and hard-stick draws, with minimal error.
Verify patient identification and obtain signatures to ensure specimen labeling accuracy.
Perform data entry, including patient registration, test orders, and billing information.
Prepare specimens for transport and testing through labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Communicate collection procedures clearly, answer patient questions, and provide respectful, professional service.
Maintain a clean, orderly, and welcoming collection environment.
Manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices within the assigned territory.
Complete site activities accurately and on time.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Potential eligibility for annual performance bonus compensation.