Phlebotomist II

Quest Diagnosticsorporated • Sandy Springs, GA

1d

About The Position

The Phlebotomist II represents the company to patients and draws quality blood samples, preparing specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence while explaining procedures and collecting blood safely and accurately. The position emphasizes process excellence, confidentiality, and accurate handling of patient information.

Under the direction of the area supervisor, the Phlebotomist II performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing. The role includes verifying patient demographic information and initials, obtaining the patient’s signature after venipuncture to confirm that tubes were labeled in the patient’s presence and that the label is correct, and maintaining required records and documentation. The employee demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public.

Successful applicants may be assigned to a doctor’s office or patient service center, or to other locations as business needs dictate. Travel and flexible hours may be required to cover multiple Patient Service Center and in-office phlebotomy locations, sometimes with minimal notice. Training locations may vary based on trainer availability.

Requirements

• High school diploma or equivalent required.
• 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Travel and flexible hours to work at multiple locations and cover locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Keyboard and data-entry experience.
• Ability to communicate openly and transparently with peers, supervisors, and patients; demonstrate customer focus; embrace change; and understand the business.
• Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Availability for staffing needs that may include weekends, holidays, on-call work, and overtime.
• Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred, except where required in California, Nevada, and Washington.
• Two years of experience in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment highly preferred.

Responsibilities

• Draw blood samples and prepare specimens for laboratory testing according to established practices and procedures.
• Explain procedures to patients and collect blood specimens safely, accurately, and skillfully.
• Perform forensic and clinical specimen collection and processing duties.
• Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm correct labeling in the patient’s presence.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.
• Cover multiple locations, including Patient Service Center and in-office phlebotomy locations, as business and staffing needs require.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED