Phlebotomist II

Quest Diagnosticsorporated • Greensboro, NC

1d • Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact, explaining procedures, and building trust while collecting specimens skillfully, safely, and accurately. The position also requires attention to process excellence, confidentiality, and accuracy of patient information. The employee may be assigned to a doctor's office or patient service center, as business needs dictate, and performs daily activities under the direction of the area supervisor.

Responsibilities include clinical and forensic specimen collection and processing; verifying patient demographic information and initials; obtaining the patient’s signature after venipuncture to confirm that tubes were labeled in the patient’s presence and that the label is correct; maintaining required records and documentation; and maintaining a safe, professional environment. The role promotes a positive image to patients, clients, employees, and the public.

The position requires flexibility to work across multiple locations and cover patient service center and in-office phlebotomy locations, sometimes with minimal notice. The schedule provided is Monday through Thursday, 8:30 a.m. to 5:30 p.m. Training locations may vary depending on trainer availability. The position is not eligible for remote work.

Requirements

• High school diploma or equivalent.
• 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Ability to make decisions using established procedures and exercise good judgment.
• Ability to handle multiple priorities in a high-volume setting.
• Keyboard and data-entry experience.
• Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
• Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Ability to travel and work flexible hours across multiple locations, including covering locations with minimal notice.
• Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Ability to communicate openly and transparently with peers, supervisors, and patients; demonstrate customer focus; embrace change; and understand the business.
• Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

• Medical assistant or paramedic training.
• Phlebotomy certification, except where required.
• Two years of experience in a Patient Service Center environment.
• Customer service experience in a retail or service environment.
• North Carolina credentials or licenses preferred.

Responsibilities

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Collect quality blood samples from patients and prepare specimens for laboratory testing according to established practices and procedures.
• Perform clinical and forensic specimen collection and processing.
• Explain procedures to patients and collect blood specimens skillfully, safely, and accurately.
• Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to verify that tubes were labeled in the patient's presence and that the label is correct.
• Maintain required records and documentation.
• Maintain a safe and professional environment.
• Promote a positive image to patients, clients, employees, and the public.
• Work across multiple locations and provide coverage at patient service center and in-office phlebotomy locations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED