Phlebotomist II

Quest Diagnosticsorporated • Columbia, MO

1d

About The Position

The Phlebotomist II represents the company to patients and collects and prepares blood and other specimens for laboratory testing using established practices and procedures. The role requires creating a trusting, professional atmosphere while explaining procedures and collecting specimens safely and accurately, with careful attention to confidentiality and patient information. The position may be assigned to a doctor’s office, a patient service center, or another location according to business needs.

Under the direction of the area supervisor, the Phlebotomist II completes daily work accurately and on time, maintains a safe and professional environment, and performs forensic and clinical specimen collection and processing. The role also includes verifying patient demographic information and initials, confirming patient signatures after venipuncture, and ensuring tubes are correctly labeled in the patient’s presence. The employee maintains required records and documentation and promotes a positive image to patients, clients, employees, and the public.

The role requires flexibility to work across multiple locations and cover patient service center and in-office phlebotomy locations with minimal notice. Staffing needs may include weekends, holidays, on-call work, and overtime. Training locations may vary according to trainer availability.

Requirements

• High school diploma or equivalent.
• One to three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility and availability for staffing needs, including weekends, holidays, on-call work, and overtime.
• Commitment to company policies and procedures, including dress code, employee health and safety, and Everyday Excellence Guiding Principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Ability to travel and work flexible hours across multiple locations, including covering patient service center and in-office phlebotomy locations with minimal notice.
• Ability to manage multiple priorities in a high-volume setting.
• Superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to adapt to change; and knowledge of the business.
• Keyboard and data-entry experience.
• Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

• Medical assistant or paramedic training.
• Phlebotomy certification, except where required by state.
• Two years of experience in a patient service center environment.
• Customer service experience in a retail or service environment.

Responsibilities

• Collect quality blood samples, including pediatric and geriatric collections, and prepare specimens for laboratory testing.
• Perform forensic and clinical specimen collection and processing according to established procedures.
• Explain procedures to patients and collect specimens safely, skillfully, and accurately.
• Verify patient demographic information and initials, obtain the patient’s signature after venipuncture, and confirm tubes are correctly labeled in the patient’s presence.
• Complete daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment and follow company policies and procedures.
• Maintain required records and documentation.
• Promote a positive image of the company to patients, clients, employees, and the public.
• Travel between assigned locations and cover patient service center or in-office phlebotomy locations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED