Phlebotomist II

Quest Diagnosticsorporated•Lakewood, CO
•Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing. The role involves explaining procedures and drawing blood skillfully, safely, and accurately while building patient trust and protecting the confidentiality and accuracy of patient information. The position may be assigned to a doctor's office or patient service center, as business needs dictate, and performs daily activities under the direction of the area supervisor. Responsibilities include clinical and forensic specimen collection and processing; verifying patient demographic information and initials; confirming the patient's signature after venipuncture and that tubes were labeled in the patient's presence; maintaining required records and documentation; and maintaining a safe, professional environment. The role requires flexibility to travel between locations and cover patient service center or in-office phlebotomy sites with minimal notice. Training locations may vary based on trainer availability. The listed schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. MST. The job also requires availability for weekends, holidays, on-call work, and overtime based on staffing needs.

Requirements

  • High school diploma or equivalent required.
  • 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Ability to provide quality, error-free work in a fast-paced, high-volume environment.
  • Ability to work independently with minimal on-site supervision and make decisions using established procedures and good judgment.
  • Excellent phlebotomy skills.
  • Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Commitment to company policies and procedures, including dress code, employee health and safety, and Everyday Excellence Guiding Principles.
  • Reliable transportation, valid driver's license, and clean driving record, if applicable.
  • Ability to travel and work flexible hours across multiple locations, including covering patient service center and in-office phlebotomy locations with minimal notice.
  • Ability to handle multiple priorities.
  • Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change and knowledge of the business.
  • Keyboard and data-entry experience.

Nice To Haves

  • Medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred; required in California, Nevada, and Washington.
  • Two years of experience in a patient service center preferred.
  • Customer service experience in a retail or service environment highly preferred.

Responsibilities

  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Collect and process clinical and forensic specimens in accordance with established practices and procedures.
  • Draw blood specimens skillfully, safely, and accurately, including pediatric and geriatric collections.
  • Verify patient demographic information and initials, obtain the patient's signature after venipuncture, and confirm tubes are labeled in the patient's presence with the correct name.
  • Maintain required records and documentation.
  • Maintain a safe and professional environment.
  • Promote a positive image to patients, clients, employees, and the public.
  • Travel between locations and cover patient service center or in-office phlebotomy sites as needed.
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