HFMG Phlebotomist I - Laboratory

Health First Careers•Palm Bay, FL

About The Position

The Phlebotomist I provides high-quality phlebotomy and laboratory service by supporting laboratory testing activities through timely, accurate specimen collection and preparation. The role interacts with customers and patients in a friendly, courteous, professional, and appropriate manner to provide safe, high-quality care. The position complies with Health First and Health First Laboratory policies and procedures, as well as pertinent federal and state accreditation requirements. It follows procedures for collecting and processing patient specimens and providing patient services, including offsite phlebotomy services when applicable. The role may also perform point-of-care testing, participate in proficiency testing, assist with laboratory registration and insurance-related tasks, and perform additional duties as assigned by laboratory administration.

Requirements

High school diploma or equivalent, or proof of graduation from a phlebotomy training program within 90 days of the start date.
American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintained thereafter.
Strong computer skills.
Excellent customer service skills.
Good oral and written communication skills.
Ability to prioritize and organize work.
One year of venipuncture experience may be used in lieu of completing a phlebotomy training program.

Nice To Haves

Medical certificates, including phlebotomy training.

Responsibilities

Comply with Health First and Health First Laboratory policies and procedures and applicable federal and state accreditation requirements.
Follow policies and procedures for collecting and processing patient specimens and providing patient services, including offsite phlebotomy services when applicable.
Meet performance goals and contribute to continuous improvement of patient-care metrics.
Ensure valid patient results, with zero patient or sample identification errors in the pre-analytical and post-analytical phases per evaluation period.
Demonstrate the required skill sets as determined by competency assessments.
Perform basic computer tasks pertinent to the job.
Meet departmental staffing demands, including holidays, weekends, illness or emergency coverage, reduced operations, and increased workloads, and demonstrate effective time management.
Comply with Health First I-Care values and communicate effectively with coworkers and management, including escalating issues when necessary.
Perform assigned point-of-care testing correctly and in a timely manner, if applicable.
Participate in proficiency testing as determined by state regulations, if applicable.
Assist with laboratory registration, insurance eligibility, authorizations, and payments, if applicable.
Perform additional duties as assigned by laboratory administration.