Phlebotomist / Donor Collections Tech I

Community Blood Center Of Greater Kansas City•Overland Park, KS

About The Position

The Phlebotomist / Donor Collections Tech I evaluates donor suitability, performs blood collection procedures, and supports donor safety and comfort. The role follows current Standard Operating Procedures (SOPs), maintains donor confidentiality, handles and labels collected materials, and assists with equipment and supply tasks. It also involves customer service, documentation, data entry when applicable, and maintaining a safe and clean work environment. Work hours and days vary, so substantial flexibility is required. A $2,500 sign-on bonus is available. Community Blood Center (CBC), founded in 1958, serves Kansas and Missouri and supplies blood products to hospitals, EMS, and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe). NYBCe is an equal employment opportunity employer.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of experience in a health-related field and phlebotomy is preferred.
  • Basic medical terminology knowledge.
  • Proficiency in duties related to Donor Room Assistant.
  • Excellent customer service skills.
  • Good writing skills for documentation.
  • Good verbal communication skills with donors, chairpersons, community members, and coworkers.
  • Ability to work independently and as part of a team.
  • Computer skills.
  • Ability to communicate and interpret intermediate information in English.
  • Valid driver's license; mobile staff must maintain a valid operator's license (MO class E; KS class C), and fixed-site staff must maintain a valid driver's license.
  • Clean driving record; tickets or suspensions must be reported to a supervisor.
  • Flexible availability because work hours and days vary.

Nice To Haves

  • Medical Assistant degree.
  • Phlebotomy certification.
  • At least 6 months of experience in a health-related field and phlebotomy.

Responsibilities

  • Interview donors and evaluate their suitability for donation according to current SOP criteria.
  • Determine donor hemoglobin using a finger-stick sample.
  • Measure and document donor blood pressure, pulse, and temperature.
  • Perform blood collection procedures according to SOPs, including quality control, skin preparation, phlebotomy, tube sampling, and needle removal.
  • Monitor donor comfort and safety after donation, respond to reactions or complications, and notify the Collection Supervisor.
  • Maintain confidentiality of donor information.
  • Label blood collection materials according to SOPs.
  • Care for collected blood, including segmenting, temporary storage, and transportation to the center when necessary.
  • Assist with unloading, assembling, maintaining, dismantling, and reloading equipment and supplies, when applicable.
  • Comply with CBC safety policies and procedures.
  • Provide excellent customer service to donors, community members, and coworkers; maintain professional dress, grooming, and hygiene.
  • Maintain prompt and regular attendance.
  • Communicate and interpret intermediate information in English with members of the public and CBC staff.
  • Answer donor questions about donor criteria and blood donation.
  • Perform data entry when donors present to donate, as applicable.
  • Complete paperwork relating to daily operations.
  • Maintain a safe and clean work environment.
  • Attend scheduled in-services to stay current with changes.
  • Restock supplies as needed.
  • Assist with relevant special projects and other assigned duties.
  • Maintain a valid driver's license and clean driving record, and report tickets or suspensions to a supervisor.

Benefits

  • $2,500 sign-on bonus available.
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