Pharmacy Typist

Walgreens•Missouri City, TX
•$18 - $24

About The Position

The Pharmacy Typist supports customer service and store operations, including assisting customers with products and services, processing purchases and returns, and using pharmacy systems to obtain prescription status. The role reports prescription errors promptly to the pharmacist on duty and follows company policies and procedures related to pharmacy errors and the Quality Improvement Program. The position also helps maintain merchandise, displays, inventory, store cleanliness, and asset-protection practices; supports compliance with laws governing regulated products; and completes assigned training and other tasks. The role requires fluency in English and a willingness to work a flexible schedule, including evenings and weekends.

Requirements

  • Fluency in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.

Responsibilities

  • Greet and assist customers and patients, resolve customer issues, answer questions, and model customer-service best practices.
  • Develop strong relationships with valuable customers.
  • Register customer purchases, collect payments, provide change, and process voids, returns, rain checks, refunds, and exchanges.
  • Recommend items, trade-up or companion products, assist with over-the-counter products, and escort customers to aisles when possible.
  • Use pharmacy systems to obtain patient prescription status.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
  • Keep counters and shelves clean and well merchandised; take inventory and maintain records.
  • Check in and price merchandise as required or directed.
  • Implement asset-protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products, such as alcohol and tobacco.
  • Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
  • Maintain working knowledge of store systems and equipment.
  • Assist with interior and exterior maintenance to keep the store clean, neat, orderly, and presentable.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete training and assigned PPLs, special assignments, and other tasks.
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