Pharmacy Typist

Walgreens•San Francisco, CA

About The Position

The Pharmacy Typist supports customer experience and store operations by assisting customers, handling transactions, operating pharmacy systems to obtain prescription status, and maintaining merchandise and store conditions. The role reports prescription errors immediately to the pharmacist on duty and follows company policies and procedures related to pharmacy errors and the Quality Improvement Program. The employee also attends training and completes assigned learning modules. The position requires fluency in reading, writing, and speaking English and a willingness to work a flexible schedule, including evenings and weekends. Six months of retail experience and prior Walgreens experience are preferred.

Requirements

  • Fluency in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.

Responsibilities

  • Greet and assist customers and patients, resolve customer issues, and answer questions to support a positive customer experience.
  • Model customer-service best practices and develop relationships with valuable customers.
  • Register customer purchases, collect payments, provide change, and process voids, returns, rain checks, refunds, and exchanges.
  • Recommend products, trade-up items, and companion items; assist customers with OTC products and escort them to aisles when possible.
  • Operate pharmacy systems to obtain patient prescription status.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
  • Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
  • Check in and price merchandise as required or directed.
  • Follow asset-protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
  • Maintain working knowledge of store systems and equipment.
  • Assist with interior and exterior maintenance to keep the store clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Attend training and complete PPLs requested by a manager or assigned by corporate.
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