Pharmacy Typist

Walgreens•Missouri City, MO

About The Position

The Pharmacy Typist supports customer service and store operations by assisting customers, operating cash registers and pharmacy systems, maintaining merchandise and store conditions, and following company policies and procedures. The role also involves attending assigned training and completing learning modules. Candidates must be fluent in reading, writing, and speaking English and willing to work a flexible schedule that includes evenings and weekends.

Requirements

  • Fluency in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.

Responsibilities

  • Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
  • Model customer service best practices and develop relationships with valuable customers.
  • Register customer purchases, handle cash and change, and process voids, returns, rain checks, refunds, and exchanges.
  • Recommend products and companion items, assist with over-the-counter products, and escort customers to aisles when possible.
  • Use pharmacy systems to obtain prescription status and immediately report prescription errors to the pharmacist on duty.
  • Follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
  • Clean and merchandise counters and shelves, take inventory, and maintain records.
  • Check in and price merchandise as required or directed.
  • Follow asset protection procedures to identify and minimize profit loss.
  • Comply with state and local laws regarding regulated products, such as alcohol and tobacco.
  • Construct and maintain promotional, seasonal, and other displays; complete resets and revisions as directed.
  • Maintain working knowledge of store systems and equipment.
  • Help maintain clean, neat, and orderly interior and exterior store conditions.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Attend training and complete PPLs requested by a manager or assigned by corporate.
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