Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Palm Beach Gardens, FL

1d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role supports the pharmacist under direct supervision and in accordance with state and federal regulations and Company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and may coach pharmacy technicians and cashiers in system use if PTCB certified.

Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy knowledge and prepare participants for PTCB certification and a career in pharmacy care. Technicians are expected to earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; PTCB certification is required for promotion to senior technician if not already earned.

The position also delivers customer service, supports prescription processing and pharmacy operations, assists with inventory and clinical services, maintains the pharmacy area, and completes training and other assignments. Compensation depends on factors such as geography, skills, education, and experience. The role remains open until filled.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and Company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Provide a positive customer experience by greeting customers, offering assistance, resolving issues, answering questions, and building relationships with valuable customers.
• Model customer service best practices and Walgreens service traits with team members.
• Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow Company error policies and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to health groups and care facilities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with Company policies and procedures and maintain respectful relationships with coworkers.
• Earn and maintain PTCB certification and any state-required certification or registration; attend requested training and obtain continuing education credits.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
• Complete special assignments and other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed