Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Uniontown, PA

2d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to help participants develop foundational and advanced pharmacy skills, pursue Pharmacy Technician Certification Board (PTCB) certification, and prepare for a career in pharmacy care. Under the direct supervision of a pharmacist, the Pharmacy Technician assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with state and federal regulations and Company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and inventory management, and delivers a positive customer experience. Walgreens trains applicants, whether new to pharmacy work or experienced, to use their skills in serving patients and customers.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision, in the practice of pharmacy and other Pharmacy Department duties in accordance with state, federal, and Company policies.
Use pharmacy systems to obtain patient and drug information, process prescriptions, and enter information accurately.
Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs; verify the medicine is correct and check for possible interactions.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operations.
Engage customers and patients by greeting them, offering assistance with products and services, resolving issues, and answering questions.
Model customer-service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Develop strong relationships with valuable customers.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Assist pharmacists in scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow Company pharmacy-error and Quality Improvement Program procedures.
Register related sales on an assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
Help maintain the interior and exterior of the Pharmacy Department, ensuring it is adequately stocked, clean, neat, and orderly.
Comply with Company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy, including current developments.