About The Position

Provides prompt, efficient, and friendly customer service in a fast-paced work environment. The pharmacy technician supports customer needs, handles inventory, and performs clerical duties. This is a 0.8 FTE position in the Pharmacy Float Pool at Building F - Duluth Clinic - 3rd Street, with a day rotation. The role is listed as Pharmacy Technician - Ambulatory Care Level I, with additional qualifications described for Ambulatory Care Levels II and III.

Requirements

  • Focused, accurate, and highly productive work ethic.
  • Self-directed and versatile, with the ability to work well in a group.
  • Before hire, hold state registration in the state where the employee will work; applicants must be at least 18 and have graduated from high school or attained an equivalent credential to register.
  • Float positions and staff from Superior, Wisconsin locations require registration in both Minnesota and Wisconsin; Wisconsin locations may accept a pending registration application.
  • For Minnesota locations, meet an applicable Minnesota Board of Pharmacy education or experience pathway, such as completing a board-approved technician training program, an employer-based training program, or qualifying continuous registration as a pharmacy technician or pharmacist intern.
  • For Level II, have at least 1,040 hours of pharmacy technician experience and complete Pharmacy Department orientation and a specified department training program within six months of hire.
  • For Level III, have at least 2,080 hours of pharmacy technician experience, recent Tier III qualifying work experience, and complete the required Tier III certification or training within six months of hire.
  • Maintain required registrations and certifications, and complete continuing education and license renewal as required by the applicable state Board of Pharmacy.

Nice To Haves

  • Retail or customer service experience.

Responsibilities

  • Provide excellent customer service, exhibiting patience, concern, and care in patient interactions.
  • Process sales of medications and other merchandise.
  • Assist in merchandising the department.
  • Support patients in enrolling in pharmacy programs such as medication synchronization.
  • Receive, unpack, and verify that products are received and in acceptable condition.
  • Stock, clean, and sort pharmacy products.
  • Prepare products to be mailed or couriered to patients.
  • Maintain cleanliness of the pharmacy and dispensing area.
  • Assist pharmacy personnel with clerical functions.

Benefits

  • Medical, dental, vision, life, and disability insurance, plus supplemental insurance options.
  • 401(k) plan with employer contributions.
  • Professional development through training, tuition reimbursement, and educational programs.
  • Flexible scheduling.
  • Generous time off.
  • Wellness resources supporting physical, mental, and emotional health.
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