About The Position

The Pharmacy Technician - Ambulatory Care Float Technician provides prompt, efficient, and friendly customer service in a fast-paced pharmacy environment. The role supports patients, processes medication and merchandise sales, handles inventory, prepares products for delivery, maintains the pharmacy and dispensing area, and assists pharmacy personnel with clerical functions. The position is listed at 0.8 FTE (64 hours per pay period) and is based at Building F - Duluth Clinic - 3rd Street. It is a day-rotation position with no weekend, holiday, or call obligation indicated. The posting describes Level I, II, and III qualification pathways. Level I requires state registration before hire and completion of applicable training and certification requirements within the specified timeframes. Level II additionally requires at least 1,040 hours of pharmacy technician experience and completion of department orientation and a designated training program within six months of hire. Level III requires at least 2,080 hours of pharmacy technician experience, recent Tier III qualifying work, and completion of applicable Tier III certification or training. Registration, certification, continuing education, and license renewal must be maintained as applicable to the level and work location.

Requirements

  • Focused, accurate, and highly productive work ethic.
  • Self-directed and versatile, with the ability to work well in a group.
  • Before hire, hold state registration in the state where the employee will work.
  • Be at least 18 years old and have graduated from high school or attained a high school graduation equivalent (such as a GED) for registration.
  • For Minnesota locations, meet one of the Minnesota Board of Pharmacy education/experience categories stated in the posting: qualifying continuous Minnesota pharmacy technician registration dating back before January 1, 2013; completion of a board-approved technician training program; completion of the Essentia Health employer-based technician training program within the applicable timeframe; or continuous Minnesota registration as a pharmacist intern.
  • For float positions and certain staff from Superior, Wisconsin, hold registration in both Minnesota and Wisconsin; Wisconsin locations may accept a pending registration application.
  • For Level I, earn and maintain CPhT certification from PTCB or NHA within two years of hire through employer-based training, or be enrolled as a pharmacy student in an accredited Pharm.D. program. The posting provides an exception for pharmacy technicians with a dual Intern or Pre-Intern position.
  • For Level II, have at least 1,040 hours of pharmacy technician experience and complete Pharmacy Department Orientation plus either the Core Sterile Compounding Training Program or Core Prescription Billing and Synchronization Training Program within six months of hire.
  • For Level II, earn and maintain CPhT certification from PTCB or NHA within one year of hire, or meet an applicable pharmacy-student pathway described in the posting. The posting provides an exception for pharmacy technicians with a dual Intern or Pre-Intern position.
  • For Level III, have at least 2,080 hours of pharmacy technician experience and experience within the past year with Tier III qualifying work.
  • For Level III, complete the required certification or Pharmacy Department training program for Tier III requirements within six months of hire.
  • For Level III, hold current CPhT certification from PTCB or NHA and maintain applicable registrations and certifications throughout employment.
  • Maintain applicable registrations and certifications and complete continuing education and license renewal as required by the state's Board of Pharmacy.

Nice To Haves

  • Retail or customer service experience.

Responsibilities

  • Provide excellent customer service, demonstrating patience, concern, and care in patient interactions.
  • Process sales of medications and other merchandise.
  • Assist in merchandising the department.
  • Advocate for and support patients enrolling in pharmacy programs such as medication synchronization.
  • Receive, unpack, and verify products for completeness and acceptable condition.
  • Stock, clean, and sort pharmacy products.
  • Prepare products to be mailed or couriered to patients.
  • Maintain cleanliness of the pharmacy and dispensing area.
  • Assist pharmacy personnel with clerical functions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Supplemental benefit options
  • 401(k) plan with employer contributions
  • Professional development, training, tuition reimbursement, and educational programs
  • Flexible scheduling
  • Generous time off
  • Wellness resources supporting physical, mental, and emotional health
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