Pharmacy Technician - Express Scripts - Remote - Memphis TN

Cigna Healthcare•Memphis, TN

1d•Remote

About The Position

As a Pharmacy Technician, you’ll support patients and providers by managing prescription intake and clarification. This role is phone- and computer-based, working closely with doctors’ offices and patients to ensure prescriptions are accurate and processed efficiently. Our facilities are closed to the public, providing a secure and focused work environment. Training Period: April 13, 2026 – May 22, 2026, 8:00 a.m. – 4:30 p.m. CST | Monday–Friday. Post-Training Schedule: 9:30 a.m. – 6:00 p.m. CST | Monday–Friday.

Requirements

Work-from-home position; must reside within 75 miles of Memphis, TN. Mississippi and Arkansas residents must work onsite
High School Diploma or GED required
Active Pharmacy Technician certification (PTCB or NHA)
Active Tennessee Pharmacy Technician License
Reliable wired internet connection (minimum 10 Mbps)
Strong computer skills, including Microsoft Office, internet, and email use
Dedicated, quiet home workspace
Excellent verbal and written communication skills
Basic math proficiency
A wired Ethernet connection is required. Mobile hotspots or wireless-only connections are not permitted. You may need to purchase an Ethernet cable depending on your setup.

Nice To Haves

Minimum 1 year of experience as a Certified Pharmacy Technician preferred
Previous call center experience preferred

Responsibilities

Answer inbound calls from physician offices
Take and document verbal prescriptions
Accurately enter prescription data into pharmacy systems
Respond to physician and patient inquiries
Clarify prescription details (dosage, quantity, directions)
Manage multiple tasks while maintaining a high level of accuracy and attention to detail