Non-Certified Pharmacy Technician

Hy-Vee, Inc.•Savage, MN
•$19 - $23•Onsite

About The Position

Hy-Vee's Non-Certified Pharmacy Technicians work toward national technician certification while gaining hands-on experience supporting pharmacists in the preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, inventory, and customer service, while building pharmacy knowledge and skills. It is a fast-paced retail pharmacy position involving multiple tasks during a shift, such as filling prescriptions, answering the telephone, and assisting customers. Safety training is provided. The anticipated hourly starting wage is $18.50 to $23.10, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent.
  • Working toward licensed technician certification through a certified national program.
  • Ability to apply logical and scientific thinking to problems involving abstract and concrete variables.
  • Ability to perform arithmetic, algebraic, and geometric calculations accurately.
  • Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
  • Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
  • Ability to maintain discretion and integrity when handling confidential patient information.
  • Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
  • Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision and in accordance with state and federal regulations.
  • Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, POS transactions, and cleaning duties.

Nice To Haves

  • Previous experience as a pharmacy clerk.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Handle customer inquiries that do not require a pharmacist's expertise and judgment.
  • Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
  • Contact doctors' offices to take or request refill prescriptions as needed.
  • Gather and maintain accurate patient information needed to prepare prescriptions.
  • Assist pharmacists in preparing prescription drug products for dispensing.
  • Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
  • Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
  • File prescriptions after dispensing and report medication errors to appropriate personnel.
  • Order, check in, and stock pharmacy supplies, and log invoices as necessary.
  • Perform cash transactions accurately.
  • Administer vaccines as allowed by law and with required certification where applicable.
  • Maintain cleanliness in the pharmacy and dispensing area.
  • Protect customers' private medical information in accordance with HIPAA.
  • Follow statutes and regulations pertaining to pharmacy technicians.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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