Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a detail-oriented, customer-focused Non-Certified Pharmacy Technician who is working toward national technician certification. The role provides hands-on experience supporting pharmacists with prescription preparation and distribution, prescription processing, insurance billing, inventory, and customer service while building skills for a pharmacy career. The position takes place in a fast-paced retail pharmacy. The technician works with customers, patients, healthcare providers, pharmacists, and store colleagues, and may assist in other areas of the store or with special projects. Employment is contingent on successfully completing a pre-employment drug screen. Applicants must be at least 18 years old.
Requirements
- Must be at least 18 years old.
- High school diploma or equivalent required.
- Must be working toward licensed technician certification through a certified national program.
- Able to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Able to perform arithmetic, algebraic, and geometric calculations accurately.
- Able to compose original correspondence, follow technical manuals, and evaluate technical data.
- Able to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Able to maintain discretion and integrity when handling confidential patient information.
- Able to frequently stand and walk throughout a shift, including extended periods at a counter or workstation.
- Able to count, pour, package, and label medications and fill prescriptions under pharmacist supervision, in accordance with state and federal regulations.
- Able to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Must successfully complete a pre-employment drug screen.
Nice To Haves
- Previous experience as a pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when allowed by law and when the required certification is held.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas as needed and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
