Pharmacy Technician - Supervisor Data Entry
About The Position
Guardian Pharmacy of Dallas Fort-Worth is hiring a Pharmacy Technician - Supervisor Data Entry in Arlington, Texas. The role ensures pharmacy order-entry work is completed accurately and on time, with all relevant input complete and ready for filling by the end of the workday. It also provides exemplary service to the long-term care facilities the pharmacy serves. The supervisor leads the Data Entry Technician team, overseeing staffing, training, performance, workflow, productivity, and accuracy. The position partners with the leadership and account management teams, supports facility setup and onboarding, serves as a subject matter expert for QS1 and Docutrack, and reviews systems and processes for improvements. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with rotations to other shifts during training and including weekends. Flexible hours are required. Guardian describes its work as delivering customized, technology-enabled medication management services for healthcare organizations serving seniors and people with complex care needs. The company emphasizes a fast-paced, team-oriented, diverse, and inclusive environment, continuous improvement, and locally tailored pharmacy services.
Requirements
- High school diploma or GED.
- Pharmacy Technician license, certification, or registration as required by the state.
- At least 5 years of related experience; an advanced degree may substitute for experience.
- Advanced computer skills.
- Experience with pharmacy operations systems.
- Ability to work independently and meet deadlines.
- Ability to solve problems with minimal direction.
- Strong attention to detail and accuracy.
- Ability to handle multiple tasks in a fast-paced, team-oriented environment while meeting strict deadlines.
- Quality-minded approach, including identifying errors, investigating inaccuracies, and resolving them as appropriate.
- Ability to work flexible hours.
Nice To Haves
- Bachelor’s degree in a related field.
- National Pharmacy Technician Certification (PTCB).
Responsibilities
- Ensure order-entry functions are performed accurately and promptly, with information complete and ready for filling by the end of the workday.
- Maintain high service standards for internal and external customers, including long-term care facilities.
- Work with the leadership team to foster employee engagement, opportunity, and continuous improvement.
- Hire, manage, train, evaluate, coach, and schedule Data Entry Technician staff to maintain workflow coverage and meet departmental objectives.
- Assign appropriate work volumes and monitor staff productivity and accuracy.
- Manage, monitor, and redirect data-entry workflow resources as needed.
- Serve as a subject matter expert for QS1 and Docutrack, providing assistance and analysis to the department.
- Work with the leadership team to streamline new-facility setup and onboarding.
- Ensure staff follow workflow guidelines and meet contractual deadlines; collaborate with the account management team.
- Review current systems and workflow processes and identify enhancements or upgrades to support changing needs and operational growth.
- Collaborate with other supervisors and functional areas to keep work flowing efficiently.
- Coordinate with the Director of Operations to develop and conduct regularly scheduled performance evaluations.
- Lead by example and model a positive attitude, dependability, commitment, productivity, efficiency, and exemplary customer service.
- Perform other essential functions and duties as assigned.
Benefits
- Competitive pay
- 401(k) with company match
- Medical insurance for eligible full-time employees working 30 or more hours per week
- Dental insurance for eligible full-time employees working 30 or more hours per week
- Vision insurance for eligible full-time employees working 30 or more hours per week
- Health Savings Accounts
- Flexible Spending Accounts
- Company-paid basic life insurance and Accidental Death & Dismemberment coverage
- Company-paid long-term disability insurance
- Optional short-term disability insurance
- Voluntary employee and dependent life insurance
- Accident insurance
- Critical illness insurance
- Dependent Care Flexible Spending Accounts
- Employee Assistance Program
- Guardian Angels employee assistance fund
- Paid holidays and sick days
- Vacation benefits based on years of service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
