Pharmacy Data Entry Technician
About The Position
The Pharmacy Data Entry Technician enters and processes new and refill prescriptions in the pharmacy operating system with speed and accuracy, helping prevent dispensing errors and meet delivery deadlines. The role also communicates courteously with customers by telephone and works with doctors’ offices to process and follow up on refills. The technician maintains prescription records and cycle-fill information, verifies dosage calculations, and develops proficiency with pharmacy systems. As needed, the position may assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing. The role is based in Ankeny, Iowa, and requires flexibility to work hours that may include weekends, holidays, and overtime.
Requirements
- High school diploma or GED, as required by state requirements.
- Pharmacy Technician license, certification, or registration, as required by state requirements.
- At least 2 years of related experience; an advanced degree may substitute for experience.
- Advanced computer skills.
- Ability to work independently and meet deadlines.
- Ability to solve problems with minimal direction.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks in a fast-paced, team-oriented environment while adhering to strict deadlines.
- Quality-minded approach, including seeking out errors and asking questions when something appears inaccurate.
- Ability to work flexible hours, including weekends, holidays, and overtime.
Nice To Haves
- National Pharmacy Technician Certification (PTCB).
- Experience with pharmacy operations systems.
Responsibilities
- Enter new and refill prescriptions into the operating system accurately and promptly to help eliminate dispensing errors.
- Triage incoming fax prescriptions to support timely dispensing.
- Enter appropriate computer notes and cycle-fill coding.
- Calculate or verify the correct dosage based on each prescription.
- Respond to customer calls with care, understanding, and courtesy, and route calls as appropriate.
- Complete all prescriptions assigned for processing during the regular shift.
- Receive, evaluate, process, and follow up with doctors’ offices on assigned refills.
- Develop proficiency with pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
- As needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
- Learn and manage the cycle process to meet delivery deadlines.
- Maintain data-entry records for cycle medication and fill requests, and process cycle medication orders requiring renewal as well as new cycle orders when applicable.
Benefits
- Competitive pay.
- 401(k) with company match.
- Medical, dental, and vision benefits for full-time employees working 30 or more hours per week.
- Health Savings Accounts and Flexible Spending Accounts.
- Company-paid Basic Life and Accidental Death & Dismemberment coverage.
- Company-paid Long-Term Disability and optional Short-Term Disability.
- Voluntary Employee and Dependent Life, Accident, and Critical Illness coverage.
- Dependent Care Flexible Spending Accounts.
- Employee Assistance Program (EAP).
- Guardian Angels employee assistance fund.
- Paid holidays and sick days.
- Vacation benefits based on years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
