Pharmacy Technician - Supervisor Data Entry

Guardian Pharmacy Services Management•Dallas, TX

3d•Onsite

About The Position

Guardian Pharmacy of Dallas Fort-Worth is seeking a Pharmacy Technician - Supervisor Data Entry to oversee data entry operations at its Arlington, Texas location. The role ensures order-entry work is timely, accurate, complete, and ready for filling by the end of the workday, while providing exemplary service to long-term care facilities. The supervisor partners with leadership and account management to maintain service standards, improve workflow, support facility onboarding, and meet contractual deadlines. The position leads Data Entry Technician staff, including hiring, training, scheduling, coaching, evaluating performance, assigning work, and ensuring adequate workflow coverage. It monitors productivity and accuracy, redirects resources as needed, and serves as a subject matter expert for QS1 and Docutrack. The supervisor also collaborates with other supervisors and functional areas, and works with the Director of Operations on regularly scheduled performance evaluations. The posted schedule is Monday through Friday, 9 a.m.–6 p.m., with expected rotation through other shifts during training and including weekends. The work environment requires flexibility in hours and the ability to manage multiple tasks and deadlines in a fast-paced, team-oriented setting. Guardian offers competitive pay and a Total Rewards package that includes retirement, health, insurance, wellbeing, and time-off benefits, with some benefits limited to eligible full-time employees working 30 or more hours per week.

Requirements

High school diploma or GED required.
Pharmacy Technician license, certification, or registration as required by state law.
At least 5 years of related experience; an advanced degree may substitute for experience.
Advanced computer skills.
Experience with a pharmacy operations system required.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while adhering to strict deadlines.
Quality-minded approach, including identifying errors, investigating inaccuracies, and resolving them as appropriate.
Ability to work flexible hours.

Nice To Haves

Bachelor’s degree in a related field preferred.
National Pharmacy Technician Certification (PTCB) preferred.

Responsibilities

Ensure all order-entry functions are performed in a timely and accurate manner, with complete input ready for filling by the end of the workday.
Ensure high service standards for internal and external customers, including long-term care facilities.
Work with the leadership team to maintain employee engagement, provide opportunities, and promote continuous improvement.
Hire, manage, train, evaluate, coach, and schedule Data Entry Technician staff to ensure adequate workflow coverage and achievement of department objectives.
Assign work appropriate to each technician’s duties and monitor productivity and accuracy.
Manage, monitor, and redirect resources for data-entry workflow as needed.
Serve as a subject matter expert for QS1 and Docutrack, providing departmental assistance and analysis.
Work with the leadership team to streamline new-facility setup and onboarding.
Ensure staff follow workflow guidelines and meet contractual deadlines; collaborate with the account management team.
Review and evaluate systems and workflow processes for enhancements and upgrades that support changing needs and operational growth.
Collaborate with other supervisors and functional areas to keep work flowing smoothly and efficiently.
Coordinate with the Director of Operations to develop and conduct regularly scheduled performance evaluations.
Lead by example, demonstrating a positive attitude, dependability, commitment, productivity, efficiency, and exemplary customer service.
Perform other essential functions and duties as assigned.