Pharmacy Technician Specialist I
About The Position
This is a Full-Time, 1st shift position for a Pharmacy Technician Specialist I at Wake Forest Baptist Medical Center - Pharmacy: Hematology & Oncology Ambulatory. The role operates Monday - Friday from 0800 to 1630, with no weekends or holidays. A $6,000 sign-on bonus is eligible for qualified candidates. The position involves completing area-specific work according to standard processes and policies, serving as an expert with equipment and technology in specialized areas, and problem-solving technical issues. The role also requires ensuring accurate and timely documentation, supporting communication with patients and care teams, identifying quality improvement opportunities, and participating in operational changes and standardization. The technician will also participate in specialized work teams, committees, and councils, and stay current with changes in the specialized field, adopting best practices and contributing to the education of others. They will also contribute to pharmacy department initiatives and accept assignments from other pharmacy roles when workload dictates.
Requirements
- High School Diploma or GED equivalent required.
- For technicians in NC with validating technician responsibilities- an associate’s degree in pharmacy technology is required.
- Registration/Licensure with state board of pharmacy per state of employment requirements.
- Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
- Typically requires 3 years of experience in health care, insurance industry, pharmacy, or medical background.
- Excellent oral, written, interpersonal, and customer service skills.
- Must be able to speak and be understood by others to communicate effectively.
- Critical thinking and problem-solving skills.
- Basic math skills.
- Organizational skills and analytical ability to prepare reports and reconcile reports correctly.
- Ability to evaluate and measure customer needs – set clear standards to ensure needs are met.
- Ability to maintain strict confidentiality.
- Self-discipline and attention to detail.
- Working PC knowledge includes Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems.
Nice To Haves
- Successful completion of a formal technician training program preferred.
- One-year previous pharmacy experience preferred.
- Associate degree in a healthcare or business-related field preferred.
- Strong background in medical terminology preferred.
Responsibilities
- Completes area-specific work as outlined by standard processes, procedures and adherent to policies.
- Serves as an expert with equipment and technology in specialized areas.
- Problem solves technical issues in the specialized area as they arise.
- Ensures documents and records are accurate and completed in a timely fashion.
- Supports methods of communication and coordination with patients and care team.
- Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care.
- Provides input to and supports implementation of operational changes, advancements, and site and system standardization.
- Participates in site or system specialized work teams, committees, and councils, as applicable.
- Comply with legal, regulatory, and accreditation standards.
- Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices.
- Maintains updated knowledge and skills and contributes to the education of others.
- Contributes positively to execution of pharmacy department initiatives.
- Accepts assignments of tasks from other pharmacy teammate roles when workload dictates.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- $6,000 sign-on bonus eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
