Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program provides foundational and advanced knowledge, learning activities, resources, and on-the-job experience to prepare apprentices to pursue Pharmacy Technician Certification Board (PTCB) certification and develop the skills needed in pharmacy care. Walgreens will train applicants who are new to pharmacy work as well as those with pharmacy experience. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role assists with pharmacy practice and department duties. It uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is a condition of promotion to senior technician.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.
- Work under pharmacist supervision and comply with applicable state and federal regulations and company policies.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
- Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
- Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with the local medical community through provider outreach and other activities that support growth opportunities.
- Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
- Follow company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Attend manager-requested training, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
- Model customer-service best practices, including courteous interpersonal habits and proactive assistance, and develop strong relationships with valuable customers.
- If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
