Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Pleasant Grove, UT

8d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program provides foundational and advanced knowledge, learning activities, resources, and on-the-job experience to help participants work toward Pharmacy Technician Certification Board (PTCB) certification and build skills for a career in pharmacy care. Under the pharmacist’s direct supervision, the role assists with the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Training and ongoing development include earning and maintaining PTCB certification or other required state certification or registration, attending requested training, and maintaining continuing education and current pharmacy knowledge.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision with the practice of pharmacy and other Pharmacy Department duties, following applicable laws, regulations, and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians and cashiers in operating pharmacy systems and registers.
Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers and maintain respectful relationships with coworkers.
Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company pharmacy-error and Quality Improvement Program procedures.
Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community organizations.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.